Há mais de 26 anos no Brasil, a Ituran é uma empresa de referência mundial 🌍 em tecnologia, telemetria avançada e mobilidade urbana. Nosso propósito é proporcionar conforto, tranquilidade, segurança e inclusão por meio de soluções tecnológicas. Confiança, empatia, encantamento, engajamento, inovação e integridade estão em nosso DNA. Esses são os Valores 💎 que nos motivam diariamente a transformar a vida dos nossos colaboradores e clientes. Para nos ajudar a construir um mundo mais seguro, estamos em busca de um(a) **Supervisor Comercial 🚀.** ** Será responsável por liderar a implementação e o desenvolvimento de estratégias comerciais junto à rede de concessionárias. A função envolve atuar diretamente no suporte às equipes de vendas, impulsionando a comercialização de soluções de conectividade veicular, fortalecendo processos de ativação de serviços digitais, e garantindo o atingimento das metas estabelecidas. O(a) Supervisor atuará também como elo estratégico entre concessionárias, áreas internas da montadora parceira e nossa operação, promovendo inovação, resultados consistentes e excelência no atendimento.

• Provides leadership and supervision of the day-to-day clinical and administrative operations of the care management team • Supervises Care Management (CM) staff including nursing, social work, patient care coordinators and other non-clinical staff • Collaborates directly with inpatient and ambulatory clinicians and care teams

• Act as the direct supervisor for your team of 30 Assistants and 2 Specialists. You’ll host regular check-ins and one-on-ones to provide clear performance feedback, review metrics, and motivate the team to deliver empathetic, high-touch service • Partner directly with CS Shift Managers to monitor live phone queues and real-time communication channels. You will ensure your team is adhering to their schedules, managing breaks efficiently, and shifting resources to handle phone spikes as volume fluctuates • Work closely with the Print Quality Supervisor to stay fully aligned on technical guidelines, print limitations, and policy updates. You will ensure your team is accurately identifying root causes and cleanly prepping files for the processing team • Help manage the seasonal onboarding and nesting periods. You will work with your Specialists to answer day-to-day workflow questions, guide seasonal staff through common technical hurdles, and reinforce productivity and quality goals • Monitor team case data within Salesforce to identify recurring print, design, or order issue trends. You will surface these insights to leadership and produce regular performance updates that outline team coaching wins, quality metrics, and CSAT ratings • Stay present and available for your remote team via Slack and real-time channels. You will foster a culture of accountability, open communication, and high morale during our busiest peak periods • Step in personally to handle critical customer situations or highly complex print issues that require a supervisor's authority. You will work directly with the customer to resolve the problem smoothly while turning unique edge cases into learning opportunities for the broader team

• Develop, understand and maintain the EHS project plan • Provide support to communicate and manage all sections of the plan • Responsible for safety administration, risk management, EHS training, medical and security related issues that may impact personnel or overall site safety • Investigate incidents or near miss events as necessary or required • Analyze root causes to determine safety measures to prevent future incidents and influence the implementation of corrective actions • Serve as direct liaison with end customer at site in safety task planning • Conduct site audits, equipment and PPE inspections • Mentor peers and crew in advanced EHS topics and train new Safety Specialists in current processes and procedures • Ability and willingness to work holidays, weekends and overtime as required by field assignments