Customer experience obsessed. Powered by people + technology.
Lead AI Engineer
Location
California
Posted
4 days ago
Salary
$160K - $225K / year
Seniority
Senior
Job Description
Lead AI Engineer
TTEC
• Lead the design and development of production AI systems powering insurance workflow automation • Architect AI orchestration layers connecting LLMs, backend services, and business workflows • Own end-to-end AI system design, including inference pipelines, routing, caching, and fallback strategies • Drive engineering decisions around latency, reliability, cost, and scalability of AI services • Lead implementation of Observability Systems (logging, monitoring, tracing, alerting) • Review and guide backend AI implementation across engineering teams • Collaborate with product, backend, DevOps, and operations teams to ship end-to-end AI features • Debug complex production issues across distributed AI systems and lead root-cause analysis • Define engineering standards and best practices for AI system development • Mentor engineers and elevate technical execution quality across teams
Job Requirements
- Strong backend or AI engineering experience in production environments
- Experience building or scaling AI systems (LLMs, embeddings, recommendation systems, or automation workflows)
- Strong system design skills with experience in distributed systems
- Experience with production inference pipelines and AI orchestration
- Strong debugging ability in high-scale, latency-sensitive environments
- Experience with observability, monitoring, and incident response
- Proven ability to lead technical execution in cross-functional teams
- Strong ownership mindset and ability to drive projects end-to-end
- Comfortable working in fast-paced, globally distributed teams
Benefits
- medical insurance
- Dental
- Vision
- Savings Plan Options
- PTO
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• Lead the design and development of production AI systems powering insurance workflow automation. • Architect AI orchestration layers connecting LLMs, backend services, and business workflows. • Own end-to-end AI system design, including inference pipelines, routing, caching, and fallback strategies. • Drive engineering decisions around latency, reliability, cost, and scalability of AI services. • Lead implementation of Observability Systems (logging, monitoring, tracing, alerting). • Review and guide backend AI implementation across engineering teams. • Collaborate with product, backend, DevOps, and operations teams to ship end-to-end AI features. • Debug complex production issues across distributed AI systems and lead root-cause analysis. • Define engineering standards and best practices for AI system development. • Mentor engineers and elevate technical execution quality across teams.
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• Lead the design and development of production AI systems powering insurance workflow automation. • Architect AI orchestration layers connecting LLMs, backend services, and business workflows. • Own end-to-end AI system design, including inference pipelines, routing, caching, and fallback strategies. • Drive engineering decisions around latency, reliability, cost, and scalability of AI services. • Lead implementation of Observability Systems (logging, monitoring, tracing, alerting). • Review and guide backend AI implementation across engineering teams. • Collaborate with product, backend, DevOps, and operations teams to ship end-to-end AI features. • Debug complex production issues across distributed AI systems and lead root-cause analysis. • Define engineering standards and best practices for AI system development. • Mentor engineers and elevate technical execution quality across teams.
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