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TTEC

Customer experience obsessed. Powered by people + technology.

Applied AI Engineer

AI EngineerMachine Learning EngineerFull TimeRemoteSeniorTeam 10,001+Since 1984H1B SponsorCompany SiteLinkedIn

Location

California

Posted

4 days ago

Salary

$140K - $200K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Applied AI Engineer

TTEC

• Build AI-powered product features integrated into real insurance workflows. • Design and optimize LLM-based interactions across customer and internal systems. • Develop prompts, reasoning flows, and structured AI outputs for production use cases. • Evaluate model performance using real-world data, feedback loops, and experiments. • Improve reliability of AI outputs through guardrails, fallback logic, and validation layers. • Work closely with backend engineers to integrate AI capabilities into APIs and workflows. • Design and implement AI-driven automation features (chat, recommendations, decision support). • Analyze user behavior and model responses to continuously improve AI performance. • Collaborate with product, design, and engineering teams to ship end-to-end AI features. • Contribute to AI system design decisions focused on usability and real-world impact.

Job Requirements

  • Strong software engineering background in production environments.
  • Experience working with LLMs (OpenAI, Anthropic, or open-source models).
  • Familiarity with prompt engineering, structured outputs, and tool use patterns.
  • Experience building or integrating AI features into real products.
  • Strong understanding of API-based system integration.
  • Ability to evaluate AI outputs critically using data and user feedback.
  • Experience with experimentation, A/B testing, or evaluation frameworks.
  • Strong product sense and focus on user experience.
  • Comfortable working in fast-paced, globally distributed teams.

Benefits

  • medical insurance
  • Dental
  • Vision
  • Savings Plan Options
  • PTO

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