• Support retail partners through in-person store visits, product demos, and sales floor engagement • Deliver clear, engaging product presentations to educate and motivate retail staff and consumers • Implement merchandising and promotional activations using product and point-of-purchase materials • Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities • Build excitement and awareness for Altra by engaging retail and community partners • Represent Altra at local and select national events, races, and expos • Support consumer trial and education through community activations and experiential opportunities • Foster meaningful, long-term relationships that drive advocacy and repeat sell-through • Partner with Sales Representatives to develop and execute effective service plans for the territory • Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations • Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly)

• Support retail partners through in-person store visits, product demos, and sales floor engagement • Deliver clear, engaging product presentations to educate and motivate retail staff and consumers • Implement merchandising and promotional activations using product and point-of-purchase materials • Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities • Build excitement and awareness for Altra by engaging retail and community partners • Represent Altra at local and select national events, races, and expos • Support consumer trial and education through community activations and experiential opportunities • Foster meaningful, long-term relationships that drive advocacy and repeat sell-through • Partner with Sales Representatives to develop and execute effective service plans for the territory • Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations • Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly)

• Support retail partners through in-person store visits, product demos, and sales floor engagement • Deliver clear, engaging product presentations to educate and motivate retail staff and consumers • Implement merchandising and promotional activations using product and point-of-purchase materials • Execute all in-field activities in alignment with seasonal go-to-market strategies and sales priorities • Build excitement and awareness for Altra by engaging retail and community partners • Represent Altra at local and select national events, races, and expos • Support consumer trial and education through community activations and experiential opportunities • Foster meaningful, long-term relationships that drive advocacy and repeat sell-through • Partner with Sales Representatives to develop and execute effective service plans for the territory • Collaborate with Field Service teammates to design and deliver impactful education initiatives and activations • Complete detailed, accurate, and timely activity reporting via designated tools (e.g., Repsly) • Maintain organization, readiness, and professional presentation of all field assets and demo footwear • Manage travel, expenses, promotional materials, and product seeding with fiscal responsibility • Consistently meet deadlines for projects, reports, and action items

• represent us by addressing incoming telephone, digital, or written inquiries • perform basic administrative/clerical/operational/customer support/computational tasks • work on routine and patterned assignments • address customer needs which may include complex benefit questions, resolving issues, and educating members • record details of inquiries, comments or complaints, transactions or interactions and takes action in accordance to it • escalate unresolved and pending customer grievances