Role Description The Sr Software Engineer will support our digital platform powering patient and provider experiences across ordering, resulting, consultations, cost estimates, education, billing, and more. As a Sr. Software Engineer at Myriad, you will work closely with other engineers and product managers to build and maintain our patient and provider portals, building workflow solutions that make molecular diagnostics and precision medicine more accessible in clinical practice. You will take ownership of entire features and product initiatives from conception to release and beyond. Myriad’s Digital Products team builds software solutions that simplify the entire genetic testing process for patients and doctors. Our software touches tens of thousands of people every single day. The ideal candidate will have a wide-ranging experience with modern web frameworks, micro-services architectures, and a penchant for API design. Importantly, they possess a strong understanding of product development and the motivation to continually iterate design to be the best possible solution. This is a unique opportunity to build a platform that delivers real impact to patient care. Responsibilities - Build a digital engagement platform supporting all of Myriad’s labs and test offerings. - Determine methods of procedures (e.g., set and track technical direction, project scope, resources, timelines, and deliverables) on new assignments and may coordinate activities of other personnel (Team lead of 3+ engineers). - Expand our patient and provider portals enhancing experiences across ordering, resulting, consultations, education, billing, and test selection. - Build and maintain our API Gateway unifying access to Myriad services for internal and external users. - Responsible for the software and infrastructure on at least one major system component. Shared the ownership of long-term architecture with the team. Contribute to architecture roadmaps for the team. - Effectively delivers projects through a large team, or with a significant number of stakeholders or complexity. - Support the continued adoption/migration towards a micro-service architecture. - Clear role model for engineering quality. Introduces and promotes new tooling and practices for the team. - Able to provide data-driven impact and risk analysis with any system changes. - Able to provide professional presentation and knowledge sharing. Qualifications - Computer science background. - 8+ years of industry experience building backend applications. - Experience with Python and TypeScript. - Experience with SQL and PostgreSQL. - Experience using non-relational databases like Elasticsearch, Redis, and DynamoDB. - Familiarity in building and deploying with cloud native technologies such as AWS (EKS and Serverless). - Demonstrated skill in API design both REST and GraphQL. - Familiarity/experience with event-driven architecture patterns using Kafka, Kinesis, RabbitMQ. Requirements - U.S. citizen or national - Green Card holder - Living full time in the USA EEO We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. Company Description For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes. What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. You’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at Myriad Genetics and follow Myriad Genetics on LinkedIn.

• Profissional atuará em projeto de média e alta complexidade, onde diariamente atuará com o desenvolvimento e manutenção de sistemas de média e alta complexidade, operando com considerável autonomia e sem necessidade de supervisão direta constante. • Atividades como Desenvolvimento e Codificação, Análise de Requisitos, Testes e Correção de Problemas, Manutenção e Atualização e Compreensão do Negócio serão necessários, além de ter o conhecimento obrigatório em Linguagem NodeJS E Python e Programação orientada a objeto Integração de APIs REST FULL reportando para clientes internos onde através apresentará resultados com para tomada de decisão do cliente final.

• Desenvolvimento e manutenção de sistemas de média e alta complexidade • Operar com considerável autonomia e sem necessidade de supervisão direta constante • Atividades como Desenvolvimento e Codificação, Análise de Requisitos, Testes e Correção de Problemas, Manutenção e Atualização e Compreensão do Negócio • Reportar resultados para clientes internos para tomada de decisão do cliente final

Role Description We are looking for a Calabrio WFM Developer for a remote based opening in India. The role involves: - Configuring, managing, and maintaining Calabrio WFM components, including Skills, Workloads, Queues, and Distribution Points. - Executing, monitoring, and validating forecasting processes, including Quick Forecast, Full Forecast, and Distribution runs. - Managing the complete Change Control lifecycle, including ADO and ICM ticket creation, validation, implementation, testing, and closure. - Maintaining configuration hierarchy integrity across Skills → Workloads → Queues, ensuring consistency throughout the environment. - Performing queue-to-workload mapping using JSON predicates, BI inputs, and business rules. - Configuring Open Hours (HOOPs), allocation percentages, time zones, vendor/site setup, and distribution configurations. - Investigating and resolving forecasting issues, including Average Handle Time (AHT) discrepancies, volume mismatches, interval inconsistencies, and forecasting validation errors. - Supporting new workload onboarding, activation, testing, deployment, and post-implementation validation. - Collaborating closely with WFM, Business Intelligence (BI), Operations, and Change Control teams to ensure seamless implementation and operational excellence. - Validating backend configurations and ensuring successful integration with reporting and analytics systems. Qualifications - Advanced expertise in Calabrio Workforce Management (WFM). - Strong understanding of Workforce Management concepts, including forecasting and scheduling. - Hands-on experience configuring Skills, Workloads, Queues, Distribution Points, and Open Hours (HOOPs). - Strong knowledge of forecasting models, including Interval Forecasting, Average Handle Time (AHT), Concurrency, and workload distribution. - Experience managing Change Control processes using ADO, ICM, and complete ticket lifecycle management. - Understanding of Business Taxonomy, including Region, Language, and Channel mapping. - Experience with Distribution Configuration, Allocation Management, and Queue Distribution logic. - Strong skills in data validation, system troubleshooting, root cause analysis, and issue resolution. - Experience working within customized or non-standard Calabrio implementations. - Hands-on experience with JSON-based configuration and data mapping. Preferred Skills - Experience with Power BI, Data Cube, and reporting models. - Understanding of backend data relationships, database structures, and table mapping. - Knowledge of Workforce Management mathematics, including Erlang models, productivity calculations, and staffing optimization. - Exposure to RLPO (Long-Range Planning & Optimization) and long-range forecasting processes. - Experience optimizing reporting solutions and simplifying complex data models. - Familiarity with reporting integrations and analytics-driven workforce planning. Core Competencies - Strong analytical, troubleshooting, and problem-solving abilities. - Ability to quickly understand and adapt to custom-built systems and business processes. - High attention to detail in configuration, forecasting, validation, and quality assurance. - Excellent cross-functional collaboration with WFM, BI, Operations, and Change Management teams. - Strong ownership mindset with accountability for end-to-end delivery, accuracy, and continuous process improvement. - Effective communication, stakeholder management, and documentation skills. Benefits - Competitive compensation and benefits. - Company culture that embodies continuous learning, growth, and training. - Dedicated focus on employee satisfaction and work/life balance.