• Ensure compliance and accurate information provided to students. • Review and audit files upon submission from the FAC’s. • Create Award Letter and FASApp. • Issue and maintain award letters as appropriate. • Maintain/update the certified loan report. • Complete the financial aid file once a student has gone through the entire process of FA. • Help students obtain funding through various programs available. • Prepare, explain and supply applicants with appropriate documents to make informed decisions regarding financial aid. • Analyze timing of funding of students. • Update Salesforce appropriately in the financial aid section regarding funding score, etc. • Verify funding amounts and order funds as appropriate. • Participate in financial aid meetings and events. • Download vouchers and verify funding of those vouchers. • Scan, upload and email vouchers as necessary. • Issue borrower notifications. • Provide exit counseling. • Run enrollment reporting and add new student’s to NSLDS transfer monitor list. • Perform miscellaneous duties as assigned.

Role Description We are looking for a Financial Messaging Expert who will help us make our clients happy by identifying their needs, onboarding them on our platform, and answering any of their requests regarding Financial Messaging solutions. - You’ll be responsible for managing your own portfolio of customers. - Onboard new customers. - Attend clients' meetings during the pre-sales stage. - Determine customer requirements and goals of their target SWIFT infrastructure. - Define the scope of the project, plan timelines, and set deadlines. - Help the customer in the technical set-up of their SWIFT platform. - Coordinate end-to-end tests. - Provide reporting to management about progress, risks & mitigations. - Support existing customers. - Provide client support on their Financial Messaging / SWIFT related queries. - Answer Jira tickets within the given SLA. - Train customer staff on how to use SWIFT / our platform. - Help identify performance improvement opportunities for assigned clients. - Occasionally travel to client locations to collaborate with their teams. - Participate in brainstorming sessions related to strategic initiatives at the company. - Participate in continuous improvement processes by sharing ideas for improvement. - Work with Sales Team & IT Team to imagine future products & services. - Provide guidance and mentoring for new employees and/or colleagues in other departments. - Deliver training for internal teams. Qualifications - 3 – 7 years of experience in the field. - Strong knowledge of SWIFT connectivity solutions & other SWIFT services. - Strong knowledge of Financial Messaging protocols: SwiftNet, API, Host to Host. - Strong knowledge of MT and MX (ISO20022) messages. - Good understanding of the financial industry ecosystem. - Proficient in English and Spanish. Benefits - 100% remote work, allowing you to avoid the 8:00 AM traffic. - Unlimited leave days to maintain a healthy work-life balance. - Investment in your professional career with tools and resources needed to achieve career aspirations. Company Description DiXiO is a leading financial infrastructure platform connecting institutions to banks & leading financial rails worldwide. Our clients are banks, asset managers, investment funds, fintechs, and corporates in more than 60 countries.

• Support high-impact commercial decisions through financial modelling, pricing strategy, and deal optimisation • Partner closely with the Deal Desk, Finance, and cross-functional stakeholders • Own financial models, support pricing strategy, and enable data-driven decision-making • Act as the analytical backbone of the Deal Desk function • Build, evaluate, and maintain detailed financial models supporting new business opportunities, renewals, and complex commercial deal structures • Analyse key performance drivers including margin, revenue per student, pricing structures, and cost base to assess overall financial sustainability • Manage deals throughout the full lifecycle, coordinating inputs, pressure-testing assumptions, and ensuring timely movement through approval stages • Develop and model pricing scenarios for both new and existing products • Partner with the Deal Desk leadership to build and enhance product-level costing frameworks and margin infrastructure • Deliver ongoing reporting and insights related to pricing performance, deal outcomes, profitability trends, and key financial drivers • Evaluate ad-hoc pricing requests and support non-standard or complex commercial structures • Identify and implement process improvement initiatives to enhance Deal Desk scalability, governance, and operational efficiency • Own the integrity and accuracy of deal inputs and outputs

• Support a large, complex organization with DEIBA strategic planning and communications • Develop clear strategies, communications plans, and implementation roadmaps • Facilitate listening sessions, focus groups, and engagements with stakeholders • Create and deliver executive-ready reports and materials to support DEIBA initiatives • Measure DEIBA progress and contribute to sustaining long-term impact.