Role Description The Application Administrator’s role is to work with the business application owner to administer, maintain and support 3rd party applications. Examples of enterprise applications this team supports and works with end users include Jira and GoAnywhere but there are approximately 6 applications that are supported. - Maintain and resolve basic issues pertaining to 3rd party applications - Resolve first level support issues and escalate to second and third level as needed - Provide 3rd party application monitoring and perform routine health checks - Share on-call responsibilities for supported 3rd party applications - Record, track, and document help desk requests and resolution steps - Develop and maintain basic documentation for supported 3rd party applications - Provide end user training for 3rd party applications (standard functionality) - Crosstrain on primary applications within the team - Perform and participate in 3rd party application upgrades - Assist with tasks on projects Benefits - Full-time remote work with flexibility and trust - Competitive base salary and annual bonus program - Generous PTO, floating holidays, and volunteer time off - 401(k) with 100% employer match for the first 6% (pre-tax or Roth) - Comprehensive health benefits and disability coverage - Profit sharing with discretionary contributions - HSA, FSA, and dependent care accounts - A culture built on collaboration, learning, and balance Company Description At NorthWinds Technology Solutions®, we’re a trusted SaaS and IT services provider leading innovation in the dental insurance industry, proudly serving Delta Dental partners nationwide. Our modern, cloud-delivered platform supports over 10 million covered lives, helping millions of customers effortlessly access and manage their dental and ancillary insurance products. Backed by the strength of three major Delta Dental companies, NorthWinds offers the best of both worlds — the stability of an established enterprise and the energy and agility of a modern software organization.

• Act as the primary point of contact for platform-related questions, support, and ongoing enhancements • Configure and maintain workflows, transaction stages, and document templates to align with business needs and regulatory requirements • Partner with internal teams to optimize processes, streamline operations, and improve user adoption • Support end users by troubleshooting issues, delivering training, and creating clear documentation (guides, runbooks, and resources) • Oversee user roles, permissions, and data security to ensure sensitive information is protected • Collaborate with cross-functional teams to identify system limitations and recommend scalable solutions

Role Description Cardinal Technology Systems Corp. is currently seeking a Senior SAP Application Administrator to work for our company. - Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC). - Basic Federal Clearance requirements are U.S. Citizenship, clear criminal history check, no recent or pending bankruptcies. - A senior level application administrator carries out all the SAP related tasks noted at the basic level in addition to more complex tasks requiring additional experience. - Senior Administrators play a key role on the project team, taking on responsibilities to include: - Serving as the technical point of contact for large scale and scope projects. - Running small projects. - Managing and reviewing work of basic level application administrators. - Driving analysis and process finalization. - Resolving process and technical issues. Qualifications - 6+ years of industry or functional skills. - Minimum SAP Experience: 3-6 Years SAP GRC and/or SAP Application Security sustainment or implementation when supporting the SAP related tasks. Requirements - Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC). - Basic Federal Clearance requirements are U.S. Citizenship, clear criminal history check, no recent or pending bankruptcies. Benefits - Medical, Dental, Vision Benefits - Paid Life - Paid Vacation, Holidays, Sick Leave, Floating Holidays, Bereavement Leave - Semi-monthly pay cycle

Role Description L’administrateur Stockage & Sauvegarde est en charge de la gestion, de l’optimisation et de la sécurisation des infrastructures de stockage et des solutions de sauvegarde. Il garantit la disponibilité, l’intégrité et la restauration des données critiques de l’entreprise. Technologies & Environnement technique - Stockage - EMC (VNX, Unity, XtremIO, Data Domain, Pure Storage) - NetApp (ONTAP, FAS, AFF) - Sauvegarde - Legato Networker (Dell EMC) - Rubrik - Autres outils & environnements - Protocoles : NFS, CIFS, iSCSI, Fibre Channel - Systèmes : Linux, Windows Server - Virtualisation : VMware vSphere, Nutnanix AHV, Openstack - Supervision : Nagios, Centreon, Grafana - Cloud : Intégration possible avec solutions hybrides ou cloud public (Azure, AWS, GCP) Responsibilities - Administrer les baies de stockage et les solutions de sauvegarde - Assurer la disponibilité et la performance des systèmes de stockage - Mettre en oeuvre les politiques de sauvegarde et de rétention des données - Gérer les restaurations et les tests de PRA/PCA - Suivre les incidents et assurer le support niveau 2/3 - Participer aux projets d’évolution d’infrastructure (migration, capacity planning) - Documenter les procédures et maintenir les référentiels à jour Qualifications - Bac +3 à Bac +5 en informatique ou infrastructure - Expérience de 3 ans minimum sur des environnements de stockage et sauvegarde - Maîtrise des solutions EMC et Pure Storage - Connaissance approfondie des outils de sauvegarde listés - Capacité à travailler en environnement critique et sécurisé - Sens de l’organisation, rigueur, esprit d’analyse