• Customized Pilates Coaching: Deliver personalized sessions that meet each student's unique needs and goals. • Skill Development: Build progressions that improve technique, confidence, and results. • Positive Learning Environment: Foster a supportive atmosphere that encourages growth and enjoyment.

• Customized Instruction: Deliver personalized sessions that meet each student's unique needs and level. • Practice Development: Guide sequences and routines that build strength, flexibility, balance, and mindfulness. • Positive Learning Environment: Foster a supportive, calming atmosphere that encourages growth and consistency. • Effective Teaching Strategies: Use proven methods and thoughtful sequencing to ensure steady progress and student retention.

• Communicate regularly with students and their families to identify their needs, goals, and expectations for their college admissions journey. • Provide end-to-end counseling, including regular 60-minute advising sessions via Zoom with each of your students. • Keeping track of deadlines for various applications and educational milestones. • Assigning relevant tasks between sessions to maximize student success. • Responding to student and parent inquiries. • Successfully and conscientiously manage a cohort of medical school, pre-med, and BS/MD applicants. • Support student progress by providing personalized advising tailored to each student’s geographic location, financial needs, academic and extracurricular goals, and long-term trajectory. • Conduct research as needed to support your advising sessions, clarify inquiries, or present valuable information/resources to your students. • Mentor students through the writing process for personal statements, secondary essays, résumés, etc. by helping students identify their personal narrative and providing meaningful and actionable feedback on their materials. • Provide interview preparation and support during the application process. • Participate in regular meetings with Medical School Admissions Experts to stay up-to-date on students’ progress and conduct committee-informed analyses on application materials. • Participate in biweekly meetings with other Prepory coaches conducted by your Lead Coach mentor. • Maintain detailed communication with the Program Director and Director of Client Success to provide ongoing updates on student progress.

• Develop and execute retention strategies for high-risk and high-value customer accounts. • Personally manage escalated client relationships to reduce cancellations and strengthen long-term partnerships. • Create customized success plans that maximize customer satisfaction and retention. • Monitor customer health metrics and proactively identify accounts showing signs of churn. • Conduct regular business reviews with VIP clients and serve as the primary escalation point for strategic accounts. • Identify opportunities to expand existing customer relationships through additional products and services. • Partner with Sales and Customer Success teams to drive account growth and maximize customer lifetime value. • Coach, mentor, and train Customer Success Managers on objection handling, negotiation, and relationship management. • Improve retention processes by analyzing churn trends and implementing best practices across the organization. • Track retention metrics, revenue protected, customer satisfaction, and overall team performance while providing regular reporting to leadership.