Extenteam is a staffing and proptech company that helps short term rental operators. Our mission is to help our existing client base of 300 property management companies become more efficient and automate their operational processes using our Tailwind platform.
Compliance Litigation
Location
Worldwide
Posted
3 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Compliance Litigation
Extenteam Client Roles
Role Description The CLI – Compliance, Litigation, & Insurance Resolution Team Member is responsible for supporting compliance initiatives, incident reporting, case tracking, and resolution while ensuring timely communication with stakeholders and property owners. This role requires a high sense of urgency, strong organizational skills, and flexibility to respond to business needs. Your Main Responsibilities: - CLI – Compliance, Litigation, & Insurance Resolution Team Member - Collaborate with compliance team to draft closure documents as needed. - Develop "how to" modules for closure of recurring issues. - CLI cases are assigned to various stakeholders dependent upon the nature of an issue and are expected to be resolved with the highest level of urgency. - Utilize documented CLI procedures and report on assigned cases in a timely manner each week. - CLI cases shall not be closed without approval from an AFI Principal in conjunction with the CLI Coordinator. - Incident Report Team Member - KPI – response to incident reports within 1 hour of receipt, resolution within 24 hours where applicable. - Directly responsible for driving resolution of new incident reports. - Collect completed incident reports from Onsite Teams and revise/acquire and add additional information as needed. - Email incident reports to applicable Property Owners. - Keep Owners informed of challenges AFI is facing on the asset. - Ensure necessary remediation is included in reports. - Store submitted incident reports in SharePoint under active properties. - Participate in Monday morning CLI Work Session to provide updates on any recent/outstanding incident reports and HLS issues. - For horrific or extraordinary issues (death, suicide, assault, etc.), an AFI Leader will call the Owner in addition to receiving an incident report. - Expectation is that all incident reports will be sent to Owners within 24 hours of receipt. - Urgency and Accessibility - The Owner Issue will regularly require tasks to be completed outside of normal business hours. - Have your phone and computer nearby at all times. - Be energetic about completing tasks. - Flexibility - Remain flexible as these jurisdictions are subject to change. Technical Requirements - Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port) - i5 11th Gen or higher - Windows 11 / MacOS Catalina or higher - Minimum of 8 GB RAM - Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background) - Back-ups in case of power or internet provider interruptions - Good headset and webcam (preferably noise-canceling headset) Benefits - Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. - Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. - Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. - HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization.
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