• Lead end-to-end delivery of complex contact center transformation programs and strategic initiatives. • Manage multiple concurrent projects, ensuring delivery on scope, schedule, budget, and quality. • Collaborate with business leaders, technology teams, operations, and external partners to define project objectives and execution plans. • Drive program governance, including status reporting, risk management, issue resolution, and executive communications. • Lead cross-functional and geographically distributed teams to achieve project milestones. • Partner with contact center operations to improve customer experience, operational efficiency, and workforce performance. • Manage project budgets, resource planning, and vendor relationships. • Establish and maintain project management best practices, methodologies, and documentation. • Identify dependencies, proactively manage risks, and ensure timely escalation of critical issues. • Foster collaboration, accountability, and continuous improvement across project teams.

• Support the college mission by facilitating an active virtual learning classroom through alternative delivery methodologies• Prepare course(s) assigned in Blackboard with required elements by designated deadline• Provide approximately 12-15 hours per week of instruction over the course of five days each week• Facilitate discussion ensuring a minimum of posting replies at least three days in each week’s discussion• Host one Virtual Office Hour per week for every assigned course section• Ensure gradebook is updated each week• Maintain a current knowledge of teaching disciplines/fields of study and best practices in distance education through professional development opportunities.

Role Description Are you a highly organized project management professional who thrives in a fast-paced client services environment? Precision AQ is seeking a Program Manager to play a critical leadership role in the successful delivery of medical communications programs. In this position, you will partner closely with Scientific Directors, Strategic Account leaders, clients, and cross-functional teams to drive project execution, maintain operational excellence, and ensure timely delivery of high-quality work. This is an excellent opportunity for someone who enjoys balancing client partnership, process management, financial oversight, and team collaboration while contributing to impactful healthcare communications programs. Qualifications - Highly organized project manager who can successfully oversee multiple projects, stakeholders, timelines, and priorities simultaneously. - Proactive problem solver who anticipates challenges, identifies risks early, and develops effective solutions. - Excels at building relationships and communicating clearly with clients, vendors, and internal teams. - Enjoys working in a collaborative environment and serving as a key operational leader across complex programs. - Strong attention to detail and takes pride in maintaining accurate project documentation, financial tracking, and workflow processes. - Comfortable providing guidance and mentorship to junior team members while supporting their professional growth. Requirements - Bachelor's degree required. - 1–3 years of project management experience within a pharmaceutical-related service business such as medical communications, healthcare advertising, sales training, or digital production. - Demonstrated experience managing multiple projects, timelines, stakeholders, and deliverables in a deadline-driven environment. - Strong verbal and written communication skills with the ability to engage effectively with clients and cross-functional teams. - Experience supporting project budgets, financial monitoring, invoicing, or resource planning activities. - Proficiency with Microsoft Office applications and project management tools. - Ability and willingness to travel as required. Benefits - Discretionary annual bonus. - Health insurance. - Retirement savings benefits. - Life insurance and disability benefits. - Parental leave. - Paid time off for sick leave and vacation.

Role Description Are you a highly organized project management professional who thrives in a fast-paced client services environment? Precision AQ is seeking a Program Manager to play a critical leadership role in the successful delivery of medical communications programs. In this position, you will partner closely with Scientific Directors, Strategic Account leaders, clients, and cross-functional teams to drive project execution, maintain operational excellence, and ensure timely delivery of high-quality work. This is an excellent opportunity for someone who enjoys balancing client partnership, process management, financial oversight, and team collaboration while contributing to impactful healthcare communications programs. Qualifications - You are a highly organized project manager who can successfully oversee multiple projects, stakeholders, timelines, and priorities simultaneously. - You are a proactive problem solver who anticipates challenges, identifies risks early, and develops effective solutions. - You excel at building relationships and communicating clearly with clients, vendors, and internal teams. - You enjoy working in a collaborative environment and serving as a key operational leader across complex programs. - You have a strong attention to detail and take pride in maintaining accurate project documentation, financial tracking, and workflow processes. - You are comfortable providing guidance and mentorship to junior team members while supporting their professional growth. Requirements - Bachelor's degree required. - 1–3 years of project management experience within a pharmaceutical-related service business such as medical communications, healthcare advertising, sales training, or digital production. - Demonstrated experience managing multiple projects, timelines, stakeholders, and deliverables in a deadline-driven environment. - Strong verbal and written communication skills with the ability to engage effectively with clients and cross-functional teams. - Experience supporting project budgets, financial monitoring, invoicing, or resource planning activities. - Proficiency with Microsoft Office applications and project management tools. - Ability and willingness to travel as required. Benefits - This role is also eligible for a discretionary annual bonus. - Health insurance. - Retirement savings benefits. - Life insurance and disability benefits. - Parental leave. - Paid time off for sick leave and vacation. Company Description Precision AQ - Medical Communications was founded with the simple belief that the scientific story is the foundation of every pharmaceutical brand. Our teams of inquisitive problem solvers and passionate creators dig deep to translate the science behind today’s cutting-edge therapies, then communicate the science clearly and credibly. - Our proven track record of long-tenured relationships with major pharmaceutical companies and leading bio-tech firms. - Inclusive, open-minded team culture. - Recognized as a Best Place to Work by the Philadelphia Business Journal for the last three years.