Wir glauben fest daran, dass der Schlüssel zum Erfolg in einem starken Teamzusammenhalt liegt, der von gegenseitiger Wertschätzung, Respekt und einem gemeinsamem Erfolgsfokus geprägt ist. Gemeinsam gestalten wir nicht nur die Zukunft der Kundenbindung in der Automobilbranche, sondern auch eine Arbeitswelt, in der jeder Mitarbeitende zählt und in seiner Individualität gesehen und wertgeschätzt wird.
Claims Specialist
Location
Germany + 1 moreAll locations: Germany | Poland
Posted
4 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Claims Specialist
Real Garant GmbH Garantiesysteme
Role Description Du sprichst polnisch und möchtest deine technische Erfahrung aus der Werkstatt in einem modernen Umfeld einsetzen? In dieser Position nutzt Du dein Know-how als Kfz-Experte und bist gleichzeitig wichtiger Ansprechpartner für unsere Partner und Kunden. - Du bist der erste Ansprechpartner für technische Garantiefälle – telefonisch und schriftlich. - Mit deinem technischen Verständnis prüfst du die Plausibilität von Schadenmeldungen und übernimmst die eigenverantwortliche Anspruchsprüfung. - Du bearbeitest und überwachst automatisierte Datenimporte für Polen im Garantieumfeld, stellst die Datenqualität sicher und sorgst damit für einen reibungslosen Ablauf im Hintergrund. - Du steuerst unsere externen Partner, wie Gutachter, und sorgst dafür, dass alles reibungslos abläuft. - Mit deinem Sinn für Details überwachst du die Einhaltung vertraglicher Regelungen und stellst eine transparente Kostenkontrolle sicher. - Ob Autohäuser, Hersteller, Sachverständiger oder Garantienehmer – Du hältst alle Beteiligten stets auf dem Laufenden und bist ein verlässlicher Ansprechpartner. Qualifications - Abgeschlossene KFZ-technische Ausbildung, z.B. als Mechatroniker oder Techniker. - Berufserfahrung im serviceorientierten Umfeld – z.B. als Serviceberater. - Strukturiertes und eigenständiges Arbeiten mit hohem Anspruch an die Qualität der Arbeit. - Freude am Umgang mit Menschen und Verhandlungsgeschick. - Sehr gute Polnischkenntnisse ergänzt durch Deutsch. Requirements - Leidenschaft für Technik. - Serviceorientierung. - Selbstständigkeit und Qualitätsbewusstsein. - Kommunikations- und Verhandlungsgeschick. - Sprachkenntnisse in Polnisch und Deutsch. Benefits - Individuell auf dich abgestimmtes Onboarding. - Sicherheit durch die Anbindung an die Zurich. - Wertschätzendes Arbeitsumfeld und gegenseitige Unterstützung. - Zielgerichtete Weiterbildungsmöglichkeiten zur persönlichen und fachlichen Entwicklung. - Flexible Arbeitszeiten, Homeoffice und zusätzliche freie Tage an Weihnachten und Silvester. - Zusatzkrankenversicherung, Essenszuschuss, Mitarbeiterveranstaltungen und zahlreiche betriebliche Zusatzleistungen.
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