Title: Administrative Senior Professional Location: New York, NY; hybrid Job Description: At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. Location: New York, NY; hybrid What you’ll do In this valued role on AlixPartners’ Corporate Services team, you will provide administrative support to senior consulting professionals. Are you a customer service minded individual who feels a sense of accomplishment when you can solve a problem which has a successful result? Responsibilities include managing business calendars, coordinating deadlines, analyzing and handling sensitive information, booking domestic and international travel, expenses, time entries, and case documents. and playing a critical role in handling a blend of assignments. The Administrative Senior Professional is a full-time role located in NYC, New York, and reporting to the Administrative Team Lead. Paid relocation is not available for this position. - Support business leaders at the executive level. - Manage complex calendaring, prepare business travel itineraries, process expense and time reports for assigned executives. - Anticipate needs, prioritize responsibilities, effectively handle calendar conflicts, and proactively manage schedule changes. - Special projects supporting your clients which includes preparing presentation materials for internal and/or external meetings while working collaboratively with others to solicit information and deliver results. - Handle sensitive and urgent information from clients, exercise judgment in responding to unique and urgent situations, as well as in managing and reporting outstanding requests. - Strategically and effectively act as point of contact among executives, employees, clients, and other external partners. - Balance multiple priorities by considering risk, importance, urgency, political impacts, and other linkage. Assimilate unfamiliar issues rapidly, anticipate and resolve potential problems. - Manage general follow-up and generating reminders to effectively meet deadlines and commitments. - Plan and manage technical and logistical support services to ensure seamless execution of internal and external events. - Create and edit correspondence, invoices, engagement letters, and PowerPoint presentations. - Perform back-up support for other admin professionals and front desk reception. - Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities. What you’ll bring - High School diploma or equivalent required, college degree(s) preferred. - Minimum of three (3) years of administrative assistance experience; professional services firm highly preferred. - Proven ability to own and drive outcomes within a defined workstream, including setting priorities, managing execution, and delivering results. - Ability to apply judgment and provide practical guidance to stakeholders. - Ability to influence across teams, functions, and seniority levels, including partnering effectively with senior leaders. - Excellent organizational skills with experience operating in time-sensitive, ambiguous environments, balancing competing priorities with sound judgment and discretion. - Ability to translate analysis into clear insights and recommendations that inform decision-making. - Experience identifying and driving process, tool, or system improvements to enhance efficiency, quality, or scalability. - Excellent written and verbal communication skills in English, with the ability to deliver clear, concise, and executive-ready messaging. - Demonstrated commitment to collaboration, inclusion, and professionalism, fostering productive working relationships - Ability to maintain composure and an executive presence under pressure in a fast-paced, constantly changing environment. - Ability to be discreet and handle confidential, sensitive information. - Advanced proficiency with Microsoft Word, Outlook, Excel, and PowerPoint. - Comfortable leveraging firm-approved AI tools and technology to support day-to-day work efficiencies, streamline tasks, and enhance productivity. - Core working hours are generally 8:30 AM – 5:30 PM, Monday - Friday; flexibility to work overtime and a willingness to work outside of normal U.S. business hours, and as unique projects/needs arise. - Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday. - Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners’ Code of Conduct and foster an inclusive environment with people at all levels of an organization - Ability to lift a minimum of 15 pounds. - Ability to travel 10%. MUST BE CURRENTLY AUTHORIZED TO WORK IN THE UNITED STATES. NO VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.) The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 7.34 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays.   AlixPartners has embraced a hybrid work model to provide flexibility and support our employees’ work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Gold-level award-winning Veteran Friendly Employer. The hourly range for this role takes into account a number of factors and is between $37/hr. - $47/hr. with eligibility for an annual discretionary bonus. Prior to extending any offers for our New York office, we will verify your education and employment history as part of our recruiting process. #LI-KL2 #LI-Hybrid

• Help teams turn messy creative and operational processes into clear workflows, systems, documentation, and handoffs. • Organize and manage your own work across briefs, tasks, priorities, and follow-ups, without needing every next step spelled out. • Deliver work cleanly, independently, and on time, with clear status updates. • Map messy processes, identify bottlenecks, and turn ambiguous briefs into clear next steps. • Use AI responsibly to speed up workflow mapping, documentation, QA, data cleanup, and automation support, while checking outputs carefully. • Clean up creative approval workflows so teams know what is planned, what is waiting for review, what is approved, and who owns the next action. • Structure work into sensible fields, statuses, ownership, handoffs, review points, and definitions of done. • Build Airtable bases, views, and interfaces for client teams, with supporting documentation that makes the workflow easy to use. • Improve lightweight systems in tools such as Airtable, spreadsheets, project management platforms, documentation tools, Slack or Teams workflows, and automation platforms. • Create clear documentation, SOPs, interface notes, handover materials, and client-ready explanations. • QA your own work before handoff, checking data, logic, copy, statuses, permissions, assumptions, and user experience. • Present process improvements in clear, non-technical language to internal teams and client stakeholders. • Collaborate with creative, social, client service, analytics, and technical colleagues to ship practical improvements. • Support workflows after launch by gathering feedback, fixing friction points, and improving adoption.

• Manage and maintain accurate operational data across internal systems, including CRM/Dossier, ensuring data integrity and consistency. • Execute resource allocation and cost allocation activities while reconciling project information against Statements of Work (SoW) and billing systems. • Act as a primary coordination point between Client Partners (CPs), Offshore Staffing Teams, and FinOps for operational and administrative processes. • Support project setup activities, financial data validation, and resource deployment tracking to ensure seamless delivery operations. • Generate, maintain, and distribute daily, weekly, and monthly operational reports for leadership and stakeholders with high accuracy and timeliness. • Ensure adherence to reporting standards, defined formats, and data quality requirements across all deliverables. • Collaborate effectively with multiple onshore and offshore support functions to streamline operational workflows and manage interdependencies. • Maintain strict governance, confidentiality, and compliance standards while handling sensitive employee and operational data. • Support continuous improvement initiatives by identifying operational gaps, improving reporting efficiency, and enhancing data management processes.

Role Description We are looking for an Associate / Senior Associate – Delivery Operations to support the Delivery Excellence function through effective operational coordination, staffing data management, and reporting. This role requires strong attention to detail, operational rigor, and the ability to manage high-volume transactional activities that drive accurate cost allocation, workforce visibility, and business insights for senior leadership. - Manage and maintain accurate operational data across internal systems, including CRM/Dossier, ensuring data integrity and consistency. - Execute resource allocation and cost allocation activities while reconciling project information against Statements of Work (SoW) and billing systems. - Act as a primary coordination point between Client Partners (CPs), Offshore Staffing Teams, and FinOps for operational and administrative processes. - Support project setup activities, financial data validation, and resource deployment tracking to ensure seamless delivery operations. - Generate, maintain, and distribute daily, weekly, and monthly operational reports for leadership and stakeholders with high accuracy and timeliness. - Ensure adherence to reporting standards, defined formats, and data quality requirements across all deliverables. - Collaborate effectively with multiple onshore and offshore support functions to streamline operational workflows and manage interdependencies. - Maintain strict governance, confidentiality, and compliance standards while handling sensitive employee and operational data. - Support continuous improvement initiatives by identifying operational gaps, improving reporting efficiency, and enhancing data management processes. Qualifications - Bachelor’s degree in Business, Operations, Finance, Analytics, or a related quantitative field. - 2–4 years of experience, preferably within a professional services or consulting organization. - Willingness to work predominantly in Eastern Time (ET/EST) hours to support collaboration with US/onshore teams, with flexibility for partial overlap with IST as required. - Strong hands-on experience with Microsoft Excel and/or Google Sheets for data manipulation, reporting, reconciliation, and operational tracking. - Proven ability to curate, validate, and manage large datasets with a high degree of accuracy and adherence to defined reporting formats. - Demonstrated experience leveraging AI tools and automation techniques to improve operational efficiency and streamline routine processes. - Excellent written and verbal communication skills with strong organizational and stakeholder management abilities. - Exceptional attention to detail with the ability to perform rigorous follow-ups, audits, and data quality checks. - Strong analytical and problem-solving skills with the ability to identify discrepancies, reconcile operational data, and resolve process-related issues effectively. - Ability to manage multiple operational tasks in a fast-paced, high-volume environment while meeting strict timelines. Benefits - This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility. Company Description Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.