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Operations Specialist, AI Solutions
Location
California + 1 moreAll locations: California | New York
Posted
18 days ago
Salary
$69.5K - $91.5K / year
Seniority
Senior
Job Description
Operations Specialist, AI Solutions
Juniper Square
• Ingest and structure historical data and documents into Juniper Square platforms, ensuring information is accurately captured and properly organized for use within AI-assisted workflows. • Receive and process incoming work requests within defined SLAs, working within AI-powered workflows to move requests efficiently from intake to completion. • Review AI-generated outputs for accuracy, completeness, and alignment with source material, applying consistent judgment at every step before work is considered complete. • Follow established operating procedures with precision, and actively contribute to refining and improving them. • Partner closely with customer-facing teams, maintaining clear communication and reliable turnaround accountability across multiple product workflows. • Serve as an operational point of contact for both internal stakeholders and external customers, representing Juniper Square with professionalism and clarity.
Job Requirements
- 2-3 years of professional work experience in an operations, administrative, or data-focused role.
- Strong communication skills, both written and verbal, with the ability to engage effectively with internal teams and external customers alike.
- Exceptional attention to detail with the ability to sustain accuracy under volume and time pressure.
- Sound judgment and the initiative to escalate issues appropriately rather than work around them.
- Comfort working within AI-assisted workflows and ability to critically evaluate AI-generated content rather than accept it at face value.
- Proficiency in standard business tools including Excel and general communication platforms; comfort with task management workflows.
- Ability to work independently and manage your own workload with a high degree of ownership.
- Experience in financial services or investment management is preferred, familiarity with institutional data and document workflows are helpful context for this work.
- Bachelor’s degree or equivalent professional experience.
Benefits
- Health, dental, and vision care for you and your family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company-paid holidays
- Paid family leave, medical leave, and bereavement leave policies
- Retirement saving plans
- Allowance to customize your work and technology setup at home
- Annual professional development stipend
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