• Prestar suporte administrativo aos Gerentes Regionais, contribuindo para a organização e execução das demandas da área comercial. • Acompanhar indicadores de desempenho, consolidando informações e elaborando relatórios gerenciais. • Controlar agendas, organizar reuniões e realizar o acompanhamento de planos de ação. • Apoiar a gestão de documentos, contratos, solicitações internas e fluxos administrativos da área. • Realizar interface com áreas parceiras, como Financeiro, RH, Operações, Marketing e Suporte Comercial, garantindo agilidade na resolução das demandas. • Acompanhar processos comerciais, assegurando o cumprimento de prazos e a atualização das informações. • Elaborar apresentações, planilhas e materiais de apoio para reuniões gerenciais. • Monitorar e dar suporte às rotinas administrativas relacionadas às equipes comerciais das regionais. • Organizar e acompanhar solicitações de viagens, prestação de contas, compras e demais necessidades administrativas dos gestores. • Contribuir para a padronização de processos e para a melhoria contínua das rotinas da área.

• Provide administrative support to Regional Customer Service Managers, ensuring agility and organization in day-to-day tasks. • Monitor operational indicators, consolidate information, and assist in preparing management reports. • Organize regional schedules, meetings, and events, tracking actions and their execution plans. • Support control of documents, contracts, requisitions, payments, and other administrative processes for the area. • Serve as a liaison between Regional Managers and support departments, ensuring efficient information flow and fulfillment of requests. • Perform administrative controls using spreadsheets and corporate systems, ensuring data is up to date and reliable. • Prepare presentations and supporting materials for meetings, performance reviews, and management forums. • Assist in monitoring quality, productivity, and customer experience indicators, contributing to the organization of regional information. • Coordinate travel requests, expense reporting, purchasing, and other administrative activities required to support managers. • Contribute to the standardization and continuous improvement of administrative processes within the Customer Service area.

Role Description We are looking for a highly organized and detail-oriented Travel Administrative Assistant to support our luxury travel advisors and concierge team. This role focuses on administrative coordination, itinerary preparation, supplier communication, documentation, and ensuring every client journey runs seamlessly. This is an excellent opportunity for someone who enjoys working behind the scenes, thrives in a fast-paced environment, and has a passion for luxury travel. - Provide administrative support to the travel advisory team. - Prepare professional travel itineraries and client documentation. - Coordinate hotel, flight, villa, transportation, and activity confirmations. - Liaise with luxury hotels, travel suppliers, and service providers worldwide. - Maintain accurate client records and booking information. - Monitor reservations and ensure all travel details are correct. - Handle travel-related documentation and invoicing support. - Respond to emails and client requests promptly and professionally. - Update CRM systems and maintain organized digital files. - Assist with last-minute itinerary changes and travel logistics. - Support the concierge team with daily administrative tasks. Qualifications - 2+ years of administrative or travel coordination experience. - Amadeus & Sabre experience is required. - Previous experience within a travel agency, luxury hospitality, concierge service, or tourism industry is highly advantageous. - Exceptional organizational and multitasking skills. - Excellent written and spoken English. - Strong attention to detail. - Professional communication skills. - Proficiency in Microsoft Office and Google Workspace. - Comfortable learning new travel booking and CRM systems. - Ability to work independently in a remote environment. - Reliable fibre internet and backup power. - Own laptop or desktop computer. Requirements - Experience with luxury travel or concierge services. - Knowledge of GDS systems such as Sabre is advantageous but not essential. - Experience preparing travel itineraries. - Familiarity with CRM software and booking platforms. What We're Looking For - Highly organized and proactive. - Calm under pressure. - Strong problem-solving skills. - Customer-service driven. - Professional and discreet. - Passionate about luxury travel and exceptional service. - Able to manage multiple priorities while maintaining accuracy. Benefits - Fully remote position. - Work with an international luxury travel brand. - Dynamic and supportive team. - Opportunity to grow within the luxury travel industry.

Title: Administrative Assistant - Postsecondary Readiness Project Location: New York, New York Job Description: Advocates For Children (AFC) is a dynamic social justice organization that strives to ensure a high-quality education for New York students who face barriers to academic success, focusing on students from low-income backgrounds. AFC works on behalf of children and youth who are at greatest risk of academic failure due to poverty, race, ethnicity, disability, homelessness, immigration status/limited English proficiency, or involvement in the child welfare or juvenile/criminal legal systems. We use uniquely integrated strategies to advance systemic reform, empower families and communities, and advocate for the educational rights of individual students. Job Summary AFC seeks a dedicated, full-time Administrative Assistant to support the Postsecondary Readiness Project (PReP) and Project Achieve. PReP works to support and advocate for NYC students and families seeking appropriate services to complete their high school education and transition to postsecondary life. The Assistant will support PReP’s work (70%) leading a citywide coalition of organizations striving to improve transition services for students with disabilities in NYC public schools and advocating for families. Project Achieve is AFC’s program that has been fighting for the educational rights of students in NYC’s foster system for over 20 years. Project Achieve works to build the capacity of foster care agencies to better address the educational needs of the children and youth in their care. The Assistant will support Project Achieve’s workshops, monthly Education Collaborative meetings, and community education resources (30%). This position will report to the Director of the Postsecondary Readiness Project. Primary Duties and Responsibilities - Supports coordination of PReP’s citywide Transition Alliance coalition meetings and Education Collaborative meetings, including scheduling, arranging logistics, preparing materials and note-taking.  - Supports PReP and Project Achieve activities by maintaining directories, managing communications with partners, sharing updates, and tracking progress.  - Assists in the development and maintenance of a comprehensive directory of transition services, including mapping pathways and resources.   - Supports the preparation and distribution of policy initiative materials, advocacy efforts, and correspondence with government agencies.  - Assists with logistics for collaboration efforts with external partners, community-based organizations, and governmental entities, including arranging meetings, preparing meeting materials, note-taking, and following up on action items.  - Contributes to the creation and execution of a robust inter-agency referral process by compiling resources, contacts, and services available to students and families.  - Assists with the documentation and reporting of Transition Alliance and Education Collaborative activities, outcomes, and impacts, ensuring that progress towards objectives is tracked and communicated.  - Provides administrative support for fairs, trainings, workshops, and presentations.  - Provides administrative support for casework including client intake, scheduling, hearing preparation, case tracking, and inputting case progress into Salesforce database.   - Supports the team in researching and compiling data on best practices in transition planning.  - Updates databases and performs other administrative tasks for the PReP team as needed.  - Supporting the overall work of PReP and Project Achieve as needed. - Assists other AFC teams and office staff with other administrative duties as needed.  Qualifications - Understanding of and alignment with AFC’s mission. Please review AFC’s work at www.advocatesforchildren.org. - Desire to learn, both as an individual and as part of an organization, and apply diversity, equity, inclusion, and anti-racism principles. - 1-2 years administrative experience in non-profit organizations preferred. - High School diploma/GED required; 2-year or 4-year college degree preferred.   - Excellent customer service and interpersonal skills with the ability to effectively engage across cultures, identities, and ethnicities. - Strong writing and active listening skills with the ability to synthesize information and take accurate notes.  - Well organized with the ability to complete tasks, work on multiple priorities, and meet deadlines.   - Ability to work both independently and collaboratively, with attention to detail.  - Comfortable with technology and able to learn new applications with ease. Must have high proficiency with Microsoft applications and Adobe Pro. Salesforce proficiency a plus.  - Knowledge of NYC education system or education issues preferred.  - Fluency in Spanish is a plus but is not required. How to Apply Candidates should submit a resume and cover letter highlighting why they are interested in this role at AFC and how their experience aligns with the Administrative Assistant position, including any personal or professional experience that demonstrates your connection to the populations that AFC serves. The position is available immediately, and resumes will be reviewed on a rolling basis. Due to the high volume of applicants, only qualified candidates will be contacted. Compensation This is a full-time position, with a salary in the range of $54,798 - $58,021, depending on experience, and includes a comprehensive benefits package. This position is expected to work at least 2 days a week in the office and remotely on the remaining days.