• Lead People - Leads, coaches and motivates Practice Manager Team to deliver best in class healthcare services and engagement and retention of Patients. • Patient Experience – Ensures exceptional Patient experience with a talent for building loyalty and a focus on delivering optimal Patient care. • Operational and Financial Planning & Execution – Builds and executes plans to improve daily operations of the Practice. • Compliance & Patient Safety – Committed to maintaining regulations and operational standards. • Management and Administration – Drives value to Practice by optimizing Support Centre services and colleague working relationships.

• Own the asset management responsibilities, both from a financial and operational perspective, of a portfolio of operating solar projects. • Future opportunities to work with energy storage and EV charging assets. • Drive improvements in financial and operational metrics to maximize the value of operating assets. • Interface with energy offtakers to optimize distribution of operating revenues. • Manage the ongoing O&M and warranty relationships for projects. • Optimize asset performance. • Drive performance improvement initiatives. • Build process, structure, and work products to support management and reporting of operating assets – including preparation of operating performance summary reports for financing parties. • Create detailed, comprehensive project, fund, and fleet level reporting on a weekly, monthly, quarterly, and annual reporting basis as needed. • Identify, own, and communicate solutions to complex operational issues, and work with team members to identify lessons learned and improve future projects. • Assist in developing and coordinating project budgets, models, P&L, and contract amendments. • Ensure portfolio is performing at or above forecasted production (review performance reports, work with O&M provider to investigate issues and drive initiatives to improve performance). • Compile financial statements/info and work with accounting/finance. • Support selection of third-party service providers and negotiation of contracts. • Research ways to improve fleet performance by utilizing new technologies, initiatives, and partnerships.

• Own the finalization, implementation, and operationalization of the Corporate Sustainability data hub, with full accountability for delivery, performance, and continuous improvement. • Lead end-to-end implementation and ongoing administration of regulatory sustainability reporting software, ensuring regulatory alignment, data integrity, and user adoption. • Maintain and evolve sustainability technology platforms to ensure scalability, effective controls, and alignment with enterprise architecture. • Apply AI and automation solutions to improve the efficiency and scalability of Corporate Sustainability processes. • Lead the development and execution of a technology-focused controls roadmap and related documentation to ensure audit readiness and regulatory compliance. • Proactively identify data, process, system, and regulatory risks, and design and implement mitigation strategies and preventive controls. • Partner with Internal Audit, DTI, and Finance to align systems, controls, and documentation. • Partner with business stakeholders to collect, validate, and manage sustainability data for reporting purposes. • Manage external consultants supporting sustainability technology initiatives. • Support the external audit of Amgen’s sustainability data. • Monitor and respond to ESG rating agencies. • Conduct peer benchmarking to inform internal analysis and strategic decisions. • Coordinate and respond to ESG surveys.

• Own the performance and results of the Implementations function, including delivery quality, timeline adherence, customer satisfaction, and operational efficiency metrics. • Lead, mentor, and develop Implementations Specialists and Project Managers, establishing clear performance expectations and fostering leadership capability within the team. • Handle implementations of varying scales (medium to large scale). • Carry out implementation projects from beginning to end stages for mid-market customers. • Leverage Fountain software in the most efficient of ways in order to best teach and support customers, serving as a product expert. • Complete virtual consultations and optimization strategies and support roll-outs. • Perform complex data migrations and advanced CSV imports/exports (ATS, CRM, HRIS, background, and assessment). • Understanding the fundamentals, processes, and terminology of corporate and high-volume recruiting and workforce management environments, as well as a basic conceptual understanding of ATS, CRM, Payroll, and HRIS platforms. • Design and execute the implementation strategy, ensuring scalable processes, standardized methodologies, and documentation that support business growth. • Collaborate cross-functionally with teams to resolve escalations, share insights, and continuously enhance the implementation experience. • Support strategic planning by contributing to resource forecasting, team capacity planning, and prioritization of high-impact projects. • Establish and monitor functional KPIs, identifying performance gaps and implementing corrective action plans where necessary. • Champion operational excellence by optimizing workflows, improving utilization, and enhancing margin efficiency within the function. • Build a high-performance culture through structured coaching, talent development, succession planning, and organizational design improvements.