• Responsible for all sales activities in an assigned geographical area • Maximize sales achievement through promotion of PharmaEssentia products to approved, targeted customers and distribution channels • Build and execute strategic territory plans across stakeholders involved in patient care in order to educate customers about BESREMi® and address the various needs along the treatment adoption process • Communicate the clinical profile of BESREMi®, describe pivotal trial data and address clinical and non-clinical barriers in a clear and impactful manner to key customers involved in hematology oncology patient care • Partnering with cross-functional commercial partners such as market access and medical teams to provide comprehensive solutions for customers • Contribute to a culture of continuous learning and going the extra mile for patients by sharing knowledge across teams, investing in personal skill development, and striving to keep abreast of changing clinical and business dynamics • Build, maintain and apply clinical and business expertise within the hematology oncology marketplace to develop territory business plans designed to address the needs of various customers within the geography as it relates to BESREMi® • Develop specific account/prescriber action plans that provide a clear line-of-site to achieving established goals within a specific timeframe, using analytics to understand trends and track progress against goals • Meet and exceed business objectives through thoughtful planning, collaboration with partners and utilization of tools and resources for flawless execution of strategic direction • Becoming a true subject matter expert on all key topics that impact the success of the business – disease state knowledge, clinical acumen, product expertise, competitive intelligence, market dynamics, customer needs across segments, local market access, etc. • Being a creative, resourceful problem solver with a “no job is too big or too small” attitude that is essential for success in a startup environment • Growing one’s knowledge and capabilities (clinical, marketplace, competitive), trying new approaches to persistent challenges, continually raising the bar on performance • Using data and sound judgement to continually evaluate plans and make changes as necessary to course correct and address evolving landscape and business dynamics • Utilizing CRM as a strategic tool for assessing and tracking customer status and progressing sales plans • Completing of sales administrative requirements (T&E, compliance SOPs, Sunshine reporting, etc.)

Description Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency This role supports dealerships across the Tulsa, OK district or region. The selected candidate must live in territory or relocate to Tulsa, OK or surrounding area (within 50 miles). Relocation may be provided. The Role The District Manager Parts and Service (DMPS) is a strategic field leadership role responsible for driving aftersales performance across a defined region. This position partners closely with dealership leadership to execute GM's Customer Care & Aftersales initiatives, improve customer satisfaction, and grow revenue. The DMPS leverages data-driven insights, operational expertise, and consultative influence to deliver measurable results in a dynamic and evolving automotive landscape. What You'll Do (Responsibilities) - Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience. - Act as a trusted advisor to dealer leadership, fostering strong partnerships and strategic alignment. - Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives. - Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives. - Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic. - Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds. - Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction. - Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes. - Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements. - Resolve aftersales customer concerns, including but not limited to: - SPAC (Service Parts Assistance Center) - CAC (Customer Assistance Center) - TAC (Technical Assistance Center) - Goodwill, Warranty, and Policy Requests - Monitor and deliver on KPIs including: - Sales Reporting Tool (SRT) objectives - Net Promoter Score (NPS) - Customer Retention - Service Training Standards (STS) - EV Training & Compliance Your Skills & Abilities (Required Qualifications) - Bachelor's Degree or equivalent professional experience. - Minimum 3 to 5 years of experience leading and improving dealership Fixed Operations. - Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management. - Deep understanding of Dealership Service & Parts Operations, including: - Automotive Parts and Service Systems - Dealer Operating Reports & Fixed Ops Analysis Tools - Profit department structures and interdependencies - Consultative selling techniques - Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools. - Excellent oral and written communication skills, with the ability to inform and persuade effectively. - Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience. - The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity. Core Competencies: - Builds and maintains strong internal and external relationships. - Drives results and leads change with confidence and clarity. - Communicates persuasively and informatively across all levels. - Operates autonomously with strong time management and prioritization. - Applies analytical thinking to solve complex problems and make data-informed decisions. - Demonstrates strategic business planning capabilities to align dealership goals with broader organizational objectives. - Maintains a results-driven mindset, consistently pursuing excellence and accountability. - Demonstrates strong problem-solving skills by identifying root causes, developing actionable solutions, and implementing improvements that enhance dealership performance and customer satisfaction. - Demonstrates innovation, creativity, and adaptability. - Takes initiative and thrives in dynamic environments. - Maintains a strong customer focus and resolves conflicts effectively. Territory & Travel: This role supports dealerships across the Tulsa, OK district or region and requires up to 50% travel. Candidates should be comfortable with frequent regional travel to engage with dealer partners, conduct performance reviews, and support aftersales initiatives on-site. Reporting Structure: The District Manager Parts and Service reports directly to the Zone Manager Parts and Service. This position plays a key role in executing strategy with dealership operations. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. - The expected base compensation for this role is ($105,600.00 - $140,700.00) USD Annually. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more #LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) The selected candidate will be required to travel at least 50% or more on a frequent basis. This job may be eligible for relocation benefits. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Description Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers the Columbus, Ohio market. The selected candidate must live in the territory or relocate to Columbus, Ohio, or the surrounding area (within 50 miles). Relocation benefits are available for candidates who qualify under company policy. The Role We are looking for an individual to join a unique family team in Columbus Ohio as the District Manager Parts and Service. The District Manager Parts and Service (DMPS) is a strategic field leadership role responsible for driving aftersales performance across a defined region. This position partners closely with dealership leadership to execute GM's Customer Care & Aftersales initiatives, improve customer satisfaction, and grow revenue. The DMPS leverages data-driven insights, operational expertise, and consultative influence to deliver measurable results in a dynamic and evolving automotive landscape. What You'll Do (Responsibilities) - Demonstrate extreme ownership of district performance across Revenue, Customer Retention, and Customer Experience. - Act as a trusted advisor to dealer leadership, foster strong partnerships and strategic alignment. - Drive revenue growth and achieve Key Performance Indicators (KPIs) through effective execution of all Customer Care & Aftersales (CCA) programs and initiatives. - Lead standardized dealer contact processes, focusing on dealer-specific priorities and GM performance objectives. - Analyze dealership marketing and merchandising strategies, offering actionable recommendations to increase service lane traffic. - Develop and execute annual Business Plans, leveraging data-driven strategic insights to address market challenges and operational headwinds. - Apply analytical thinking to assess dealership performance, identify trends, and implement targeted solutions and processes that improve operational efficiency and customer satisfaction. - Operate with a high degree of autonomy, managing priorities and making decisions that drive business outcomes. - Maintain a results-driven approach, consistently striving to exceed performance targets and deliver measurable improvements. - Resolve aftersales customer concerns, including but not limited to: - SPAC (Service Parts Assistance Center) - CAC (Customer Assistance Center) - TAC (Technical Assistance Center) - Goodwill, Warranty, and Policy Requests - Monitor and deliver on KPIs including: - Sales Reporting Tool (SRT) objectives - Net Promoter Score (NPS) - Customer Retention - Service Training Standards (STS) - EV Training & Compliance Your Skills & Abilities (Required Qualifications) - Bachelor's Degree or equivalent professional experience. - Minimum 2 years of experience leading and improving dealership Fixed Operations. - Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management. - Deep understanding of Dealership Service & Parts Operations, including: - Automotive Parts and Service Systems - Dealer Operating Reports & Fixed Ops Analysis Tools - Profit department structures and interdependencies - Consultative selling techniques - Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools. - Excellent oral and written communication skills, with the ability to inform and persuade effectively. - Leverage data analytics tools to extract actionable insights that drive revenue growth, optimize operational performance, and elevate the customer experience. - The ability to manage multiple tasks, adapt and thrive in a changing environment where there is a degree of ambiguity. Territory & Travel: This role supports dealerships across the Columbus, Ohio district or region and requires up to 50% travel. Candidates should be comfortable with frequent regional travel to engage with dealer partners, conduct performance reviews, and support aftersales initiatives on-site. Reporting Structure: The District Manager Parts and Service reports directly to the Zone Manager Parts and Service. This position plays a key role in executing strategy with dealership operations. Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington. - The expected base compensation for this role is ($80,700.00 - $109,400.00) USD Annually. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. - Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance. - Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more #LI-AP1 GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.) This role is categorized as remote; however, the selected candidate must live in an approved city within the assigned territory or be willing to relocate. The candidate will be required to relocate, or already reside in the approved city no later than the timeline provided at offer. The selected candidate will be required to travel at least 50% or more on a frequent basis. This position requires the ability to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

• Manage green building certification projects for the Certifications Department, primarily including LEED O+M and BD+C, IREM CSP, Fitwel, BREEAM, WELL, and BOMA. • Take ownership of certification projects from kickoff through final awards, including projects that are already in progress. • Effectively communicate technical requirements through written communication, verbal updates, and in-person or virtual meetings with project teams, clients and prospective clients. • Communicate with clients by email or on calls about specific tasks/projects, with supervisor support available to step in as needed. • Contribute to business development by supporting outreach to internal ESG client teams and maintaining client engagement touchpoints. • Monitor the Certifications Department email inbox and flag priority or time-sensitive communications. • Assist with other certifications tasks and high-quality deliverables to meet internal and external deadlines. • Work with vendors and suppliers to request quotes and set up meetings for certification-related services, industry-related software, or products. • Stay up to date on current ESG industry news and trends to make appropriate recommendations to clients. • Interface with third-party certification organizations and representatives. • Perform quality control (QC) and quality assurance (QA) certification reviews of work performed by other team members. • Manage strong time management, organization, and follow-through while managing multiple projects and deadlines.