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Manager – Deals Desk

DirectorDirectorFull TimeRemoteLeadTeam 501-1,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

Connecticut

Posted

3 days ago

Salary

$170K - $220K / year

Seniority

Lead

10 yrs expEnglishCloud

Job Description

Manager – Deals Desk

SecurityScorecard

• Own the end-to-end deal process: quota creation, quoting, approvals, and bookings across the enterprise portfolio • Serve as the primary escalation point for non-standard and complex transactions — balancing business growth against financial and legal guardrails • Operate and manage the CPQ-to-RCA transition, ensuring continuity and adoption through the mid-August go-live • Enforce approval matrices and pricing guidelines consistently across deal types, segments, and regions • Partner with Sales, Finance, and Legal to maintain and evolve deal policies, pricing frameworks, and discount guardrails • Design and enforce a framework that allows flexibility for high-value enterprise negotiations without opening the door to precedent-setting exceptions • Define, track, and report on KPIs that measure Deal Desk health: cycle time, exception rate, ARR per deal, approval SLA • Champion ongoing automation of deal approvals and quote workflows — moving from manual intervention to system governance • Drive adoption of RCA and related tooling across Sales and CS; build training and enablement for process changes • Manage Jira-based ticket workflows for the Deal Desk team, ensuring responsiveness and throughput • Lead and develop 1 Deal Desk Analyst (Adriel), with intent to grow headcount as the function scales • Build a culture of operational excellence, consistent discipline, and calm under pressure • Collaborate with the VP RevOps and broader RevOps team on go-to-market strategy and commercial optimization

Job Requirements

  • Director level: 10+ years in Deal Desk, Revenue Operations, or related functions, with 5+ years in a leadership role
  • Manager level: 5-8 years of relevant experience with demonstrated leadership or senior ownership of a deal desk function
  • Deep understanding of SaaS pricing, discounting, ARR/NRR, and revenue recognition principles
  • Salesforce CPQ experience required; RCA (Revenue Cloud Advanced) experience is a meaningful differentiator
  • Proven track record holding the line on commercial policy while maintaining trusted relationships with Sales, Finance, and Legal
  • Experience operating with difficult, high-performing salespeople — and a track record of pushing back respectfully and consistently
  • Deal automation experience is a strong plus; AI-assisted deal management a differentiator
  • Jira experience preferred

Benefits

  • Competitive salary
  • Stock options
  • Health benefits
  • Unlimited PTO
  • Parental leave
  • Tuition reimbursements

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