• Own end-to-end billing operations, ensuring accuracy and efficiency across the full billing cycle. • Support recurring, and usage-based, billing models across systems for a variety of subscription, invoicing, and payment term configurations. • Drive system and process improvements, including AI adoption, automation initiatives, and integrations to streamline workflows. • Maintain strong AR health through proactive aging reviews, collections coordination with the sales team, and timely resolution of billing inquiries. • Lead quarter-end write-off recommendations and own AR reporting, including aging analysis, allowance for doubtful accounts, and related GL reconciliations • Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, reconciliations, and analytics. • Support external audit requirements and manage PBC requests related to billing operations. • Support the operational processes for new SKU creation, new product launches, pricing models, and business initiatives.

Role Description As an Insurance Billing/ AR Follow-Up Specialist you are responsible for the maximization of reimbursement by contacting insurance carriers and/or 3rd parties on a daily basis to collect outstanding insurance balances due, resolve disputes and denials and general non-payment issues. - Understanding of and adherence to payer policies and protocol. - Utilize Payer resources to resolve disputes and denials. - Adhere to payer timely filing limits and work accounts to resolve within payer timely filing parameters. - Appeal claims when appropriate and within timely filing limits. - Perform due diligence in reconciling outstanding balances ensuring all efforts have been exhausted in resolving issues with payers prior to write-off. - Research all payer refund requests, recoupments and credit balances for accuracy and appeal if appropriate. - Familiar with Payer contracts to ensure compliance. Qualifications - Post-secondary degree preferred. - Minimum of 3 years’ Billing and Accounts Receivable experience in a healthcare office environment. - Coding experience a plus. - Significant experience using Microsoft Office - Word, Excel, PowerPoint, and Outlook. - Ability to learn and adapt to internal software programs. Requirements - Schedule: Monday-Friday: flexible, ~7:00am-4:00pm EST - Location: Fully Remote - Compensation Disclosure: Starting hourly range between $22.00 - $25.00 - Final Compensation offered will be within pay range based on qualifications/experience met for the position Benefits - HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield) - Dental insurance (Delta Dental) - Vision insurance (EyeMed) - Short-term and long-term disability insurance - Company-paid life insurance - 401(k) plan available two months after start date - Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation - Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Role Description LivWell is seeking a strategic, experienced Commercial Biller & Insurance Contracting Specialist to own the full scope of our commercial billing operations and payer relationship management. This is a high-impact, dual-function role that combines hands-on billing oversight with the payer contracting responsibilities critical to LivWell's continued growth. As we expand into new markets, your expertise in insurance contracting, credentialing coordination, and revenue cycle optimization will be central to our financial health and operational scalability. Key Responsibilities - Billing Operations - Oversee all commercial insurance billing operations for LivWell's behavioral health service lines. - Submit, monitor, and appeal commercial insurance claims to maximize reimbursement and minimize AR days. - Analyze billing metrics and identify opportunities to improve collection rates and denial outcomes. - Develop and maintain billing policies, procedures, and internal documentation standards. - Train and support billing staff while ensuring ongoing compliance with payer and regulatory requirements. - Insurance Contracting & Payer Relations - Manage payer enrollment, credentialing support, and insurance contracting across all active and expanding markets. - Negotiate and maintain contracts with commercial insurance carriers, behavioral health carve-out networks, and managed care organizations. - Track contract renewals, reimbursement rates, and payer performance against benchmarks. - Collaborate with clinical and administrative leadership to align contracting strategy with organizational growth goals. - Ensure compliance with MHPAEA (Mental Health Parity), HIPAA, and applicable state and federal billing regulations. - Revenue Cycle Leadership - Partner with LivWell's COO and clinical leadership to optimize overall revenue cycle performance. - Produce regular billing performance reports and present recommendations to leadership. - Lead cross-functional initiatives to improve intake-to-reimbursement workflows as LivWell scales into new states. Qualifications - Minimum 4–7 years of experience in medical billing, with at least 2 years focused on commercial insurance contracting or payer relations. - Experience in behavioral health or outpatient mental health billing strongly preferred. - Demonstrated experience negotiating payer contracts and managing contract renewals. - Thorough understanding of behavioral health carve-out payer structures (Optum Behavioral Health, Carelon, Magellan, Evernorth). - Working knowledge of MHPAEA parity requirements and their impact on behavioral health billing. - Experience managing or mentoring billing staff. - Proficiency in medical billing software, EHR systems, and data reporting tools. - Strong analytical, communication, and organizational skills. - Relevant certification (CPB, CPCO, CMRS, or CHFP) strongly preferred. Requirements - Compensation: $60,000 - $80,000 annually, DOE - Employment Type: Full-Time | Benefits-eligible

Role Description Sleep better when Seller Central is quiet? You can smell a suppressed listing. You’ve got a sixth sense for trouble. And you’re fluent in Amazon Seller Central. You understand how listings, keywords, ads, and account health work together. And you know that disciplined execution is what drives real marketplace growth. If that sounds like you, you might have what it takes to be our next Ecommerce Marketplace Specialist. You’ll love working here… - You’ll be supported by good people who know what they’re doing. - You’ll be given the space to get better without burning out or cutting corners. - If you want to operate at the highest level, on real brands, with a team that respects the craft of marketplace work — this is definitely the place for you! Qualifications - Proof you can execute. - A systems-first operations mindset. - Real fluency in Amazon Seller Central. - Strong instincts for SEO, keywords, and listing performance. - Advertising awareness (without black-hat behaviour). - Data accuracy you take personally. - Calm, collaborative, and low-ego. - Detail-oriented under real pressure. - Nice to have (but not required): Experience with Walmart Seller Center or other marketplaces, exposure to regulated or health-related categories, and supporting international marketplaces. Requirements - You’re humble--you put the team and others’ needs ahead of your own. - You’re hungry to learn more. - You’re people smart--in the sense that you’re a great teammate. Benefits - A generous healthcare package. - Monthly team events and activities. - Flexible Stat Holidays with the option to bank days for later use. - A culture that values hard work and fun. How to apply If this sounds like a position for you, please respond to this advertisement with your resume and cover letter. Please, read carefully: - Write a cover letter addressing: - Why you're the best Amazon and Marketplace Specialist for this role. Give quantifiable examples of related achievements. - Describe why you fit perfectly with our values. Read them: here . - What's the toughest challenge you’ve ever overcome in your life? How did you overcome it? - What are the last three books you’ve read? - What do you do for fun? - Explain what you’re doing now for a job: - If you don’t have one, explain why. - If you have one, explain why you’re looking elsewhere. - Upload your cover letter and resume: - Ensure that your cover letter and resume are saved and sent as one file. Yes, our hiring process is challenging, but it’s our way of selecting the best--and your way of ensuring your AlgaeCal teammates are tops. Click the “Apply Now” button on this page and upload your cover letter and resume. Note: Please include your cover letter WITH your resume in one document. Applications without a cover letter will not be read! We are looking to hire as soon as we find the right person, so act quickly and you can also expect a prompt response.