Data Quality Analyst
Location
Alabama + 18 moreAll locations: Alabama | California | Colorado | Connecticut | Florida | Illinois | Louisiana | New Jersey | North Carolina | Ohio | Oklahoma | Oregon | Massachusetts | Pennsylvania | South Carolina | Texas | Utah | Virginia | Wisconsin
Posted
5 days ago
Salary
$45K - $50K / year
Seniority
Junior
Job Description
Data Quality Analyst
CENTERLIGHT
• Perform quality audits and reviews of all data submitted by the IDT teams in Care Compass • Complete quality validation calls to participants, providers, and home care agencies to confirm that all services requested were received • Capture and modify any data missing by the PACE staff and communicate key updates • Maintain accurate records of all scheduled appointments and ensure compliance with regulatory requirements • Inspect participant’s requests submitted by IDT and ensure deliverables are received • Provide analysis reports of data information to management and prepare recommendations for review
Job Requirements
- Associate degree preferred, or equivalent relevant call center years of experience preferred
- One to two (1-2) years of experience in customer service, quality, and/or auditing experience
- Able to pass a typing test with at least 40 WPM
- Bilingual Requirement: Chinese
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced environment and meet assigned deadlines
- Excellent organizational skills, accuracy, and attention to detail
- Ability to operate both independently and collaboratively as required
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Benefits
- Home Office Equipment Reimbursement after six months of continuous employment up to $600 for approved home office equipment expenses
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Stable internet connection requirement for this remote role
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