Role Description Gritter Francona is looking for a VA Program Manager. The VA Program Manager provides strategic leadership, oversight, and execution support for complex enterprise healthcare initiatives supporting the U.S. Department of Veterans Affairs (VA) and the Veterans Health Administration (VHA). This position leads the planning, coordination, execution, and oversight of multiple high-visibility programs that advance VHA priorities, including: - Federal Electronic Health Record (EHR) modernization - PACT Act implementation - Access improvement initiatives - Ongoing Professional Practice Evaluation (OPPE) - Other emerging enterprise initiatives The VA Program Manager is responsible for integrating contract management, project management, data analytics, budget application support, process improvement, and automation functions to ensure successful delivery of program objectives. This role serves as the primary interface between contractor leadership and VA stakeholders, ensuring program performance, compliance with contractual requirements, risk management, quality assurance, and continuous process improvement. Key Responsibilities - Lead the planning, initiation, execution, monitoring, and closeout of complex healthcare programs supporting an integrated healthcare system. - Provide strategic oversight of enterprise initiatives, including Federal EHR implementation, PACT Act initiatives, access improvement efforts, OPPE, and other VHA priorities. - Manage contract performance, project schedules, deliverables, staffing, and resource allocation across multiple workstreams. - Collaborate with VA leadership and cross-functional stakeholders to establish priorities, resolve issues, and achieve targeted program outcomes. - Oversee program governance, risk management, performance reporting, and quality assurance activities. - Direct project management activities using industry best practices and established project management methodologies. - Provide oversight of data analytics, performance metrics, dashboard development, and reporting to support executive decision-making. - Support budget planning, financial tracking, and budget application management activities. - Identify opportunities for process improvement and automation to improve operational efficiency and program performance. - Lead organizational change management efforts supporting implementation of clinical, operational, and technology initiatives. - Ensure compliance with VA policies, federal regulations, and contractual requirements. - Mentor project managers and technical staff while fostering collaboration across multidisciplinary teams. Qualifications - Master's degree from an accredited institution. - Minimum of ten (10) years of progressive experience in healthcare program management relevant to the requirements of this Performance Work Statement (PWS). - Project Management Professional (PMP) certification or a comparable project management certification. - Minimum of six (6) years of experience supporting a large corporation or government agency in a program or project management capacity. Preferred Qualifications - Master's degree in a healthcare-related discipline, including Nursing, Healthcare Administration, Public Health, or a related field. - Six (6) or more years of experience working within or providing contract support to the Veterans Health Administration (VHA). - Experience implementing enterprise clinical and/or healthcare technology solutions within a large healthcare system. - Expert knowledge of organizational change management, process improvement, and implementation science methodologies. - Professional certifications such as Prosci Change Management, Lean, Lean Six Sigma Green Belt or Black Belt, or equivalent. - Strong technical knowledge of healthcare informatics, healthcare data analytics, performance measurement, and reporting. - Experience supporting enterprise governance, executive reporting, and strategic planning initiatives. - Familiarity with federal healthcare operations, VA policies, and healthcare modernization initiatives. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - Training & Development

Role Description Oversee the entire life-cycle of implementation plans, from initial readiness assessments to long-term sustainability. This role serves as a central liaison between leadership and implementation sites, ensuring project objectives are achieved through rigorous tracking, stakeholder engagement, and data-driven improvements. - Project Oversight & Implementation: Drives execution, including site readiness, logistics, and infrastructure development. - Stakeholder Coordination: Manages communication between sites and the project team, providing cross-functional leadership to resolve bottlenecks. - Financial & Data Management: Oversees project budgets and utilizes performance analytics and dashboards to drive clinical outcomes. Qualifications - High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required. - 3 years of leadership or management experience preferred. Requirements - Proficiency in project management software and reporting tools. - Excellent communication skills for cross-functional stakeholder management. - Ability to interpret data dashboards and translate them into actionable feedback. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community

Role Description Serve as a trusted Business Partner to the Director of Academic Affairs. - Strengthen and manage relationships with Vituity Residency and Fellowship Programs in partnership with Medical Directors, Regional Directors, and Program Directors. - Develop and implement initiatives, processes, and policies to support operational effectiveness and continuous improvement within Academic Affairs. - Serve as the primary operational contact for residency and fellowship programs, providing consultation related to ACGME standards, compliance, financial processes, program operations, and culture-building. - Support Program Directors with operational needs, accreditation readiness, program visits, and Core Faculty development initiatives. - Lead initiatives for new academic programs, including onboarding program directors, creating system infrastructure, and serving as the primary point of contact for launch activities. - Partner with cross-functional teams to ensure accurate program setup, system integration, operational alignment, and ongoing maintenance of academic program information. - As the Academic Affairs function grows, this role may expand to include direct supervision of team members and day-to-day people management responsibilities. - Exercise independent judgment in resolving operational issues and recommending process improvements to support academic program effectiveness. - Track and report on academic program performance metrics, including resident and fellow satisfaction, program growth, accreditation status, and operational KPIs. - Develop and maintain dashboards and regular reports to support leadership decision-making and identify opportunities for program improvement. - Analyze program data to inform strategic planning, resource allocation, and continuous quality improvement across academic partnerships. - Serve as Subject Matter Expert (SME) for Academic Affairs in business development discussions involving residency, fellowship, or other provider training programs. - Partner with clinical leaders to design, launch, and/or support GME-approved fellowships and training programs (e.g., ultrasound, simulation, EM practice, psychiatry). - Support organizational growth initiatives by aligning academic program operations with strategic business objectives. - Present to hospital leadership teams, C-suite executives, and GME committees to advocate for Vituity’s academic programs and demonstrate partnership value. - Evaluate partnership viability and provide strategic recommendations that directly influence contract renewals, expansions, and new program development. - Serve as the primary face of Academic Affairs in high-stakes conversations with hospital partners, ensuring Vituity’s academic value proposition is clearly articulated and positioned. - Partner with Marketing and operational leaders to support initiatives that promote Vituity’s academic programs and educational excellence. - Collaborate with Medical Recruiting, Talent Sourcing, Operations, and Academic Recruitment teams to support initiatives that strengthen physician pipeline development and academic recruitment efforts. - Performs related duties as required. Qualifications - 2+ years of experience working with physician residency programs and/or fellowship programs required. - Experience working in a hospital system with understanding of basic hospital operations required. - Experience in a client facing role required. - Experience working in higher education preferred. - Proficient with applicant tracking system, Salesforce, preferred. - Bachelor’s Degree preferred. - Experience managing executive-level relationships with hospital leadership and C-suite stakeholders preferred. - Background in contract development, partnership management, or business development in a healthcare setting preferred. - Excellent verbal and written communication for formal presentations. - Outstanding listening skills with an open mind, but a decisive intuition. - Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, OneNote, Outlook). - Ability to establish close collaboration and cooperation with peers, direct manager, hiring managers, and senior leadership. - High energy personality, with a “can-do” spirit that is seen as approachable at all levels of the organization. - Result-oriented and self-starter who enjoys a challenge and is dedicated to rolling up sleeves and getting the job done independently if required. - Solid presentation skills, able to leverage data to influence decision making. - Executive presence and the ability to represent the organization credibly with hospital C-suite and senior academic leaders. - Strong business acumen with the ability to evaluate partnership opportunities and influence contract decisions. - Proven stakeholder management skills at the executive level across complex, multi-site healthcare environments. Benefits - Superior health plan options. - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more. - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service). - Generous paid time off starting 3-4 weeks’ annually. - Student Loan Refinancing Discounts. - Professional and Career Development Program. - EAP and travel assistance included. - Wellness program. - Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Title: Program Manager Location: United States Job Description: About the Role At Chime, we believe the best decisions start with a deep understanding of our members. As part of the Voice of the Member team, you''ll help uncover what members are experiencing, why it matters, and how Chime can respond. You''ll help deepen and scale that understanding across the company by turning member sentiment, feedback, and other experience signals into actionable insights. Working across sources like support conversations, social channels, app reviews, surveys, and operational data, you''ll identify meaningful patterns, investigate emerging issues, and help teams make more informed decisions on behalf of our members. You''ll also experiment with AI, automations, and new ways of delivering insights so teams can access and act on the member perspective more quickly and effectively. This role is ideal for someone who loves solving ambiguous problems, connecting dots across multiple sources of information, and turning complex information into clear, compelling stories. You''ll partner closely with product teams, business leaders, and executives to help ensure the member perspective is embedded in the decisions that matter most. The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to - Investigate the biggest sources of member frustration and delight across Chime, combining signals from feedback, support conversations, social channels, app reviews, and operational data to understand what''s happening and why. - Build and evolve tools, automations, and AI-enabled workflows that help teams across Chime access, understand, and act on member insights more effectively. - Identify opportunities where manual analysis, reporting, or decision-making can be improved through automation, experimentation, and new approaches to surfacing member sentiment at scale. - Turn complex findings into clear, compelling narratives that help product teams, business leaders, and executives make better decisions on behalf of our members. - Lead deep-dive analyses on important member experience topics, identifying root causes, quantifying impact, and uncovering opportunities to improve the member experience. - Shape and deliver company-wide sentiment readouts that help Chime stay connected to what members are experiencing and where we should focus our attention. - Ask questions others aren''t asking, proactively investigate emerging issues, and surface insights that help Chime better understand and serve its members. To thrive in this role, you have - 4+ years of experience in consulting, product management, product operations, strategy & operations, user research, customer insights, analytics, or similar roles that required structured problem solving and cross-functional influence. - A track record of turning complex information into clear, compelling narratives that help others understand what matters and what to do next. - Strong analytical instincts and comfort working with both quantitative and qualitative data. You know how to ask thoughtful questions, separate signal from noise, and build confidence in your conclusions. - A high degree of curiosity, ownership, and self-motivation. You''re energized by ambiguous problems, proactively explore new ideas, and don''t wait for someone else to tell you what to investigate next. - Experience using AI tools to learn quickly, investigate problems, automate workflows, or improve how work gets done. You don''t need to be an engineer, but you''re excited to experiment and continuously expand your toolkit. - Excellent written and verbal communication skills, with the ability to tailor your message for audiences ranging from individual contributors to senior leaders and executives. - A genuine curiosity about what drives member experiences, paired with a desire to influence decisions that create meaningful impact at scale. #LI-EI1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime-a financial technology company, not a bank*-on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it''s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we''re proud to have helped millions unlock their financial potential. We''re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner''s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people''s trust-so we hold ourselves to the highest standards of integrity in everything we do. These aren''t just words on a wall-our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don''t-who will? - Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees - Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. - In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute - Competitive salary based on experience - 401k match plus great medical, dental, vision, life, and disability benefits - Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off - 🫂 1% of your time off to support local community organizations of your choice - Annual wellness stipend to use towards eligible wellness related expenses - Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents - Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more. - In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too! - A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.