Definitive Healthcare (NASDAQ: DH) is passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. Headquartered just outside of Boston, Massachusetts. Operates across North America, Europe, and India. Supports a growing global client base of more than 2,400 customers since our founding in 2011. Earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (2024 and 2025), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Fosters a collaborative, inclusive culture where diverse perspectives drive innovation.
Team Lead, Sales Development
Location
United States
Posted
3 days ago
Salary
$59.5K - $111.3K / year
Seniority
Lead
No structured requirement data.
Job Description
Team Lead, Sales Development
Definitive Healthcare, US
Role Description The SDR Team Lead is responsible for driving day-to-day execution, coaching, and team engagement across a grouping of SDRs within the Life Sciences team. This role acts as a frontline player-coach and operational leader, helping ensure consistent inbound & outbound activity, strong prospecting execution, and ongoing SDR development. The SDR Team Lead partners closely with SDR Director to reinforce process, support onboarding, improve team performance, and maintain a high-energy, accountable sales culture. This role will provide frontline leadership support for a team of approximately 5 SDRs within the Life Sciences vertical. What You’ll Do - Team Leadership & Execution - Lead team huddles, call blocks, and outbound execution sessions - Drive participation, accountability, and consistency across SDR activities - Ensure reps are prepared with targeted account lists, personas, and messaging - Monitor activity pacing and support attainment of team KPIs - Reinforce best practices for prospecting, follow-up, and Salesforce hygiene - Act as the first point of support for day-to-day rep questions and escalation - Coaching & Development - Provide real-time coaching during call blocks and weekly 1:1 sessions - Review calls, emails, and outreach strategies to improve rep performance - Conduct role plays and objection handling exercises - Support onboarding and ramping of new SDR hires - Identify skill gaps and partner with leadership on development plans - Share best practices and contribute to ongoing enablement initiatives - Operational Support - Assist SDR leadership with reporting, performance insights, and process improvements - Surface trends, challenges, and opportunities impacting team performance - Help coordinate territory planning, account distribution, and campaign execution - Support implementation and adoption of new tools, workflows, and initiatives - Participate in hiring processes, interviews, and onboarding activities - Culture & Team Engagement - Help foster a collaborative, positive, and high-performance team culture - Celebrate wins and encourage peer-to-peer recognition - Promote strong communication and engagement across the SDR organization - Lead by example through professionalism, accountability, and consistent execution Qualifications - 1-2 years experience with proven success in an SDR or outbound sales role - Strong prospecting, communication, and objection handling skills - Demonstrated leadership, mentorship, or coaching experience preferred - Ability to motivate and influence peers in a fast-paced environment - Deep understanding of sales tools functionality and enhancing workflows for maximizing efficiency and innovation - Highly organized with strong time management and prioritization skills - Experience using CRM and sales engagement platforms - Comfortable providing feedback and driving accountability Requirements - The salary range for this position is $59,500 – $111,300 per year - Employees may also be eligible to participate in a company bonus or commission plan - All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage - Unlimited paid time off - Participation in the company’s 401(k) plan with employer contribution Benefits - Industry leading products - Work hard, and have fun doing it - Incredibly fast growth means limitless opportunity - Flexible and dynamic culture - Work alongside some of the most talented and dedicated teammates - Definitive Cares, our community service group, gives all of us a chance to give back - Competitive benefits package including great healthcare benefits and a 401(k) match
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Role Description This role is responsible for generating new business opportunities by engaging prospective customers through phone, email, and social media. You will qualify leads, maintain accurate CRM records, represent the business and its clients professionally, and contribute to building a high-quality sales pipeline while working towards and exceeding sales targets. - Generate new sales opportunities through phone, email, and social media. - Qualify leads to build a high-quality sales pipeline. - Achieve and exceed sales targets in a fast-paced environment. - Maintain accurate and up-to-date CRM records. - Write accurate reports on booked opportunities. - Represent the business and its clients with professionalism and enthusiasm. - Collaborate with the wider team. - Participate in team incentives and activities. Qualifications - Fluent in German (essential). - Experience in Sales, Sales Development, Telesales, or Lead Generation. - Strong communication and active listening skills under pressure. - Familiarity with CRM systems. - HubSpot experience is advantageous. - Salesforce experience is advantageous. - Ambitious, self-starting, and eager to develop a career in sales. - Strong relationship-building skills over the phone and face-to-face. Requirements - R30,000 – R35,000 per month plus commission. - 20 days annual leave plus 8 UK bank holidays. - Additional leave after 2 years of service. - Birthday leave. - Medical aid stipend. - Mental health hub and first aider support. - Compassionate, funeral, and family leave. - Fully remote role with equipment provided. - Monthly virtual socials and team incentives.
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