• Handle High-Volume Calls: Gather essential details regarding location and vehicle issues to dispatch assistance quickly. • Dispatch with Accuracy: Coordinate efficiently with service providers to ensure the right help arrives at the right time. • De-escalate & Support: Use active listening and empathy to calm frustrated or anxious customers. • Navigate Digital Tools: Utilize multiple web-based systems and dispatch tools to track service progress accurately. • Excel in a Virtual Team: Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat.

• Handle high-volume calls, gather essential details regarding location and vehicle issues to dispatch assistance quickly. • Dispatch with accuracy, coordinate efficiently with service providers to ensure the right help arrives at the right time. • Use active listening and empathy to de-escalate & support frustrated or anxious customers. • Utilize multiple web-based systems and dispatch tools to track service progress accurately. • Thrive in a performance-driven remote environment, collaborating with peers and managers via Zoom and Google Chat.

We are seeking a Scheduling & Client Services Coordinator to assist with organizing and coordinating travel-related reservations. This remote role centers on communication, scheduling, documentation accuracy, and delivering a positive client experience. Communicating with clients regarding travel needs Organizing booking details Coordinating reservations through approved suppliers Reviewing confirmations Maintaining accurate records Providing ongoing support throughout the planning process to ensure clarity and confidence for each client Training and ongoing professional development are provided. No prior travel industry background is required; however, strong organizational skills, attention to detail, and customer service experience are highly valued. This opportunity is ideal for individuals who enjoy coordinating logistics, supporting clients through structured processes, and working in a flexible remote environment with growth potential.

Conduct online medical research of Motor Vehicle Accident claim and Health Insurance claims using EnableComp’s proprietary software, systems, and tools, as well as other online medical websites. Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary for knowledge of account information. Utilizing information to manage claim life cycle and accurately communicate insurance carriers. Review accounts take steps to resolve for payment by contacting payers for claim status, rebilling when necessary, and escalating issues when needed. Responsible for thorough and timely claim and resolution for HI/GI account receivables. Review and Resolve denied claims by submitting corrected claims and filing appeals. Communicate with various parties to discuss coordination of insurance benefits, claim status, and additional needs to facilitate claim adjudication. Review and analyze health insurance remittance to ensure proper claim adjudication, work with payers to resolve underpayments. Identify and alert leadership of denial trends to assist in denial prevention efforts. Other duties as required. High School Diploma or GED required. Associate or bachelor’s Degree preferred. 2+ years’ experience in healthcare field working in billing or collections. EMR/Billing system experience required. 2+ years’ client facing/customer services experience. 1+ years’ experience with Health Insurance/Government Insurance claim resolution required. Must have strong computer proficiency and understand how to use basic office applications, including MS Office (Word, Excel, and Outlook). Intermediate level understanding of insurance payer/provider claims processing and subsequent data requirements in relation to motor vehicle claims Intermediate level understanding of Health Insurance/Government insurance claims processing Basic level understanding of MVA legal requirements An equivalent combination of education and experience will be considered. Regular and predictable attendance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Practices and adheres to EnableComp’s Core Values, Vision and Mission. Proven ability to meet and/or exceed productivity targets and goals. Maintains a professional image and provides excellent customer service. Maintains stable performance under pressure or opposition. Handles stress in ways to maintain relationships with all stakeholders. Must be a self-starter and able to work independently without direct supervision. Proven written and verbal communication skills. Strong analytical and problem-solving skills. Proven experience working with external clients; strong customer service skills and business acumen. Attend weekly team meetings to discuss updates/changes such as new hospital procedures or current client issues. Communicate any issues through the manager including, but not limited to, systems errors, questions for other departments, HIPAA questions. Constantly operates a computer and phone.