Role Description Nuestra empresa líder en la prestación de servicios con más de 100 colaboradores se encuentra en búsqueda de nuevos talentos con disponibilidad para trabajar como: - TELEOPERADOR DE ATC CROSSELING - ENTEL (TRABAJO DESDE CASA A NIVEL NACIONAL) HORARIO DE TRABAJO (SOLO FULL TIME): Jornada de 48 horas semanales - LUNES A DOMINGO - Descanso ROTATIVO - RANGO PM: DE 1 PM A 00 AM (8 HRS LABORABLES + BREAK) CAPACITACIÓN REMOTA PAGADA: - Duración: 12 días teoría + 12 días OJT - Horario: - 9:00 a.m. a 5:00 p.m. (teoría) - 1:00 p.m. a 9:00 p.m. (OJT) - Pago: - S/12 por día asistido aula + S/20 por día asistido OJT SUELDO: - PLANILLA COMPLETA - S/1130 con todos los beneficios de ley + COMISIONES ILIMITADAS + VARIABLE hasta S/.250 - Pagos MENSUALES Y PUNTUALES - Capacitación online - Línea de carrera - Convenios corporativos, educativos y de salud Requirements - Secundaria completa - Disponibilidad para laborar de manera 100% remota - Contar con laptop o computadora para gestión remota: - Procesador Intel Core i3 en adelante (a partir de 6ta generación) - Ryzen 3 en adelante o AMD8 en adelante - Memoria RAM 8 GB - Windows 10 u 11 - Disco sólido - Espacio libre en Disco C mínimo 75 GB - Internet cableado de 50 a más mbps - Headsets y cámara web - Manejo básico de computadora - Actitud proactiva y ganas de aprender - Con experiencia en Atc o Crosseling en CALL CENTER o PRESENCIAL (De preferencia) Functions - Brindar asesoría y soluciones respecto a consultas, problemas o reclamos de usuarios actuales o potenciales de Entel (Pre y Post pago). Al término de la atención se debe abordar y cerrar la venta sugerida. Offer - ¡¡OFERTA VÁLIDA A NIVEL NACIONAL!!

Role Description Our client is a well-established company within the iGaming industry, operating a portfolio of internationally recognised gaming brands. They are looking to strengthen their Malta team with the addition of a Dutch Customer Service & Fraud Executive based in St. Julian's, Malta. Reporting to the Customer Service Manager, you will provide exceptional support to players while assisting with fraud prevention and compliance-related activities. Location: Remote based in Malta – St Julian's Responsibilities: - Provide customer support via email, live chat, and telephone. - Deliver a professional, friendly, and efficient service to players. - Help build and maintain the internal Customer Support & Fraud knowledge base. - Follow operational and regulatory procedures, including KYC, GDPR, and account security requirements. - Review customer deposits and withdrawals, assessing potential fraud risks and ensuring appropriate due diligence. - Monitor payment patterns, account activity, verification documents, and customer communication. - Work closely with the Money Laundering Reporting Officer (MLRO) and escalate suspicious activity by submitting internal Suspicious Transaction Reports (STRs) where required. - Support the wider operations team with additional day-to-day tasks as needed. - Travel to the Netherlands for compliance training when required by local regulations. Qualifications - Native or fluent Dutch (written and spoken). - Excellent written and verbal communication skills in English. - Minimum of 1 year of experience in a Customer Support, Fraud, Payments, Risk, or similar role within the online iGaming industry. - Good understanding of customer service best practices. - Familiarity with KYC, AML, GDPR, and fraud prevention processes is considered an asset. - Strong attention to detail and analytical skills. - Positive attitude with the ability to work effectively as part of a team. - Proficient with Microsoft Office, Google Workspace, and other standard productivity tools. - Ability to manage multiple tasks and priorities in a fast-paced environment. Benefits - Private health insurance - Wellness allowance - Paid parking - Development and training budget - Daily fresh food provisions - Team events and outings - Modern office environment - International career growth opportunities within a leading iGaming business

Role Description As a Client Support Specialist, you will be a key player in delivering exceptional service to MediaRadar's North American clients. You will handle technical support inquiries, troubleshoot issues, and ensure timely resolution. This role demands strong communication skills, technical acumen, and the ability to work efficiently in EST hours to support our North American client base. Key Responsibilities - Provide timely and accurate responses to customer inquiries and technical issues via email, chat, and phone. - Troubleshoot and resolve technical problems related to MediaRadar’s suite of products. - Ensure all support tickets are resolved in a timely manner, adhering to SLAs (Service Level Agreements). - Serve as the point of contact between clients and internal teams (Customer Success, Product, Engineering) to escalate and resolve complex issues. - Maintain clear and concise documentation of customer interactions and resolutions within the CRM (Salesforce.com). - Identify recurring customer issues and collaborate with cross-functional teams to address root causes. - Document and update support processes to improve efficiency and customer satisfaction. - Gather and report customer feedback to the Product and Engineering teams for continuous product improvement. - Work closely with the North American Customer Success team to ensure a seamless client experience. - Communicate effectively with clients, providing updates and solutions on technical issues and product queries. - Participate in regular team meetings to stay aligned on ongoing client needs and support initiatives. Qualifications - 3+ years of experience in a customer support role, preferably within a SaaS, technology, or ad-tech environment. - Strong problem-solving skills and the ability to troubleshoot complex technical issues. - Excellent communication skills in English (both written and verbal) with the ability to explain technical information clearly. - Experience with CRM tools such as Salesforce and similar platforms. - Ability to work Eastern Standard Time (EST) hours to support North American clients. - Strong organizational skills with a customer-first mindset. Preferred Qualifications - Experience working with North American clients in a support or technical troubleshooting capacity. - Familiarity with the advertising technology or SaaS-based products. - Experience providing technical support for B2B clients and working in a fast-paced environment.

Job descriptions may display in multiple languages based on your language selection. What we offer:At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are. Group Summary:Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market. Job Responsibilities: Dar seguimiento al cumplimiento de los requerimientos de embarque, por medio de la comunicación efectiva asegurando la satisfacción de cada uno de nuestros clientes. Realizar el análisis de la demanda de forma diaria e informar los posibles riesgos que representen para su cumplimiento. Manejo del sistema SAP y Excel para ejecutar la información enviada vía EDI por el cliente. Portales del cliente por Internet. EXPERIENCIA REQUERIDA Y/O FORMACIÓN ACADÉMICA ESCOLARIDAD/EDUCACIÓN: Carrera de Licenciatura o Ingeniería FORMACIÓN/EXPERIENCIA: 3 años en la Industria Automotriz en puesto similar CONOCIMIENTOS TECNICOS: - Requerimientos de los Clientes - Cadena de Suministro - Procesos de Manufactura - Core Tools - Módulos que apliquen de SAP - Inventarios - Almacenes - Sistemas de manufactura esbelta - Manejo de portales del cliente - Procedimientos, instrucciones y formatos del área que le apliquen IDIOMAS: Inglés Intermedio Awareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law. AI-Assisted Screening Disclosure As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies. Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making. If you have any questions or concerns about this process, feel free to contact our Talent Attraction team. Worker Type: Regular / Permanent Group: Cosma International