LearnLux Financial Wellbeing logo
LearnLux Financial Wellbeing

Trusted financial wellbeing for your entire workforce.

Member Engagement Manager

ManagerManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$100K - $125K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Member Engagement Manager

LearnLux Financial Wellbeing

• Build, launch, and optimize multi-channel engagement campaigns in Braze, including email, SMS, and direct mail, while maintaining campaign quality and performance • Partner with Client Success to develop, present, and gain buy-in for innovative member engagement strategies, tailoring campaigns to the needs of each client and employee population. • Present campaign performance and data-driven recommendations to clients and internal stakeholders, using insights to optimize future campaigns and demonstrate impact. • Partner with other team members within your team and across the organization to deliver solutions at scale • Create short-form and digital content that makes financial wellbeing feel approachable and fun • Own the creation of physical engagement materials; managing everything from brainstorming to delivery • Curate meaningful in-person and digital events with our clients to provide value and increase engagement • Partner with clients, their HR/benefits teams and/or consultants to tailor engagement strategies to each employee populationExperiment constantly by pitching and testing new ideas, learning from the data, and doubling down on what works • Bring a member-first lens to everything, serving as the voice that helps transform a benefits platform into something people genuinely want to use

Job Requirements

  • 3-5 years of experience in marketing, content creation, community/member engagement, or a similar creative role, ideally having worked in the benefits industry
  • A maker mentality which can design graphics, edit short videos, and write punchy copy without waiting on a big team
  • Experience with marketing automation platforms (Braze preferred) and familiarity with design tools (ex. Canva, Figma, or Adobe Creative Suite)
  • Endlessly creative using your backlog of ideas and the energy to actually ship them
  • Exceptional organizational skills with the ability to manage multiple campaigns across clients while simultaneously developing new materials and engagement strategies.
  • Strong written and verbal communication skills, with the ability to build relationships with clients and confidently represent LearnLux to their employees
  • Familiarity with engagement metrics and email/campaign tools

Benefits

  • Remote-first company structure
  • Medical, dental, and vision
  • 401(k)
  • Mental wellbeing (Talkspace)
  • Financial wellbeing (LearnLux)
  • Paid vacation and sick leave
  • Paid sabbatical after 5 years of service
  • A supportive, inclusive team culture
  • Opportunities for continuous learning and growth at a fast-growing startup at the cutting edge intersection of financial wellness and technology

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