Human-focused digital solutions.
Business Analyst
Location
India
Posted
5 days ago
Salary
0
Seniority
Senior
Job Description
Business Analyst
Solvative
• Analyze e-commerce performance metrics, customer behavior, and sales trends to generate actionable insights. • Gather, document, and manage business requirements from internal and client stakeholders. • Create and maintain reports, dashboards, and KPI tracking mechanisms. • Monitor key metrics — conversion rate, average order value, customer retention, and revenue growth. • Collaborate with product and development teams to define business requirements and user stories. • Conduct competitor analysis, market research, and customer journey analysis. • Identify opportunities for process improvement and e-commerce optimization. • Support A/B testing initiatives and measure outcomes. • Present findings and recommendations clearly to stakeholders and leadership.
Job Requirements
- Bachelor’s degree in business administration, commerce, economics, IT, or a related field.
- 3–4 years as a business analyst, preferably in an e-commerce environment.
- Strong understanding of e-commerce business models and customer journeys.
- Proficiency in SQL and advanced Excel.
- Experience with Google Analytics (GA4) or similar web analytics tools.
- Experience with BI tools such as Power BI, Tableau, or Looker.
- Strong analytical, problem-solving, and communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
Benefits
- MacBooks for all team members.
- Sponsored certifications and paid learning programs.
- Flexible working hours supporting work-life balance.
- A supportive and collaborative team culture.
- Option for remote working, with office visits as required.
- Travel & accommodation reimbursements for required office visits.
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