• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care • Inform the assigned care manager of newly identified health/safety risks or service needs • Complete care coordination activities delegated by the care manager within an established timeframe • Inform the assigned care manager and/or associate manager of any identified quality of care issues • Passionately support the member’s care coordination needs and drive solutions to address those needs • Use problem-solving skills to find alternative contact information for members who are unreachable by care management • Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies

Role Description We are looking for a Business Analyst with banking experience. - Better to have payment net and card experience - Need strong technical Business Analyst - Minimum 8+ years of strong experience Qualifications - Business Analyst with banking experience - Experience with payment net and card systems - Strong technical skills - 8+ years of relevant experience Requirements - Strong technical skills - Minimum 8+ years of experience Benefits - Long term contract

Role Description The Business Analyst, Payments is a critical member of the Payments Solutions team responsible for translating complex payment operations needs into clear, actionable technical and process requirements. This role will focus on accelerating data automations across internal payment platforms and the corporate cash flow/payments data stack, and eliminating manual handoffs between Payments, Finance, and Enterprise Applications. Additionally, this role will be a key contributor in a separate initiative to select and implement a secondary payment solution for non-claims-based payments. Working closely with Payments leadership, Corporate Systems (e.g., ERP and payment platforms), and Finance partners, the Business Analyst will design and document end‑to‑end workflows, support data mapping and reconciliation requirements, and contribute to the delivery of scalable payment capabilities across multiple payment types to support significant growth in annual payment volume over the next 2–3 years. Qualifications - Strong domain knowledge in value-based care and revenue cycle management (priority over general finance experience). - Clear and effective communication. - Critical thinking and problem-solving. - Strong documentation skills (process flows, user stories, requirements). - Experience with process redesign and transformation initiatives (nice-to-have). - Familiarity with BI/reporting or dashboarding concepts (nice-to-have). Requirements - Support discovery sessions with Payments, Finance, Provider Networks, and Enterprise Applications stakeholders to understand current payment workflows, pain points, and scalability gaps across multiple payment types. - Document as‑is and to‑be processes for Practice Payments, including funding, calculation, approval, payment file generation, and posting to financial systems. - Support translating business objectives into clear functional requirements, user stories, and acceptance criteria for the technical team (system admins, engineers, integration specialists). - Support in the definition, creation, and maintenance of detailed data mapping between payment platforms, data automation pipelines, ERP systems, banking files, and reporting environments. - Partner with Enterprise Applications, Data & Analytics, Integration teams, and third-party vendors to specify requirements for APIs, file exchanges, and other integrations that support automated payment runs and reconciliations. - Identify and document data quality rules, validation checks, and exception handling needed to support reliable, scalable automations for Practice Payments. - Create and refine epics/stories in project management tools with complete descriptions, business justification, and clear acceptance criteria; ensure requests are ready for development teams. - Collaborate with technical leads and system administrators to clarify requirements and support estimation and sprint planning. - Coordinate and/or execute UAT test case design, test data setup, and user sign‑off to ensure builds meet business and compliance needs before go‑live. - Partner with Finance, Payments Operations, Provider Networks, and Accounting to define requirements for reconciliation, financial controls, and auditability across the payment lifecycle (from calculation through settlement and posting). - Capture requirements for standard and ad‑hoc reporting (e.g., payment runs, exceptions, aging, breakage, and correction workflows). - Ensure that designs support appropriate control points, logs, and data retention to satisfy internal and external audit expectations. - Develop clear documentation (process flows, data diagrams, SOP inputs) to support training and change management for new payment capabilities. - Communicate status, risks, and tradeoffs to stakeholders; help drive issue resolution and decision‑making for payment-related scope. - Contribute to broader Payments and Enterprise Applications governance frameworks (e.g., intake, prioritization, release readiness). Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Role Description In this role, you will support Business Product Owners and Value Delivery Leadership by ensuring that product value is measurable, pilots are operationally supported, and agile execution runs smoothly across the domain. You will work closely with Business Product Owners, technology product teams, business stakeholders, and the Value Delivery Leader to provide the operational follow-through that keeps work moving, insights visible, and learning continuous. - Support value measurement and tracking across product teams by maintaining dashboards and reporting that reflect KPIs, benefits realization, and adoption metrics, aligned with P&C value management practices. - Ensure value measurement data is current, consistent, and ready for use in Quarterly Reviews and leadership discussions, supporting value-based accountability across the domain. - Provide operational support for pilots and early-stage products, including tracking status, risks, dependencies, and readiness indicators, particularly for long-running or cross-OU pilots. - Coordinate feedback capture, adoption inputs, and pilot learnings so insights are visible and inform value discussions and next-step decisions. - Coordination of key domain level agile events (Big Room Planning, Increment Retrospectives, and Innovation Week) to ensure consistency, visibility, and smooth execution across teams. - Reduce operational and coordination burden on Business Product Owners by providing shared support across the domain, enabling them to focus on prioritization and product decisions. - Partner with Business Product Owners, technology product teams, business stakeholders, and Value Delivery Leadership to improve transparency, follow-through, and execution consistency. Qualifications - Bachelor's degree - 2 years of experience in related area - Strong organizational and analytical skills with attention to detail - Comfort working with metrics, dashboards, and reporting tools - Understanding of how technology products create business value - Experience working with cross-functional business and IT stakeholders - Familiarity with agile roles, events, and cadences in a scaled environment - Strong follow-through and ability to manage multiple operational workstreams - Experience creating executive communications and dashboards is a plus - Experience in change management and lean sigma is a plus Benefits - Medtronic offers a competitive Salary and flexible Benefits Package. - A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. - We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. - This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: - Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. - Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. - If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. - If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.