• Design user-centered experiences for web-based workforce management products, including workflows, interactions, and visual interfaces • Partner with Product Managers to deeply understand problem statements, user pain points, and desired outcomes before proposing design solutions • Conduct and synthesize user research, usability testing, and feedback to inform design decisions • Create wireframes, user flows, prototypes, and high-fidelity designs using industry-standard tools (e.g., Figma) • Translate complex workforce management workflows into simple, intuitive user experiences • Collaborate closely with Engineering to ensure designs are technically feasible and implemented with fidelity • Iterate on designs based on feedback, data, and evolving product requirements • Contribute to and helps maintain design systems, style guides, and UX standards • Advocate for accessibility, usability, and inclusive design best practices • Document design rationale, decisions, and trade-offs with clarity and care • Participate actively in product discovery, sprint planning, reviews, and retrospectives • Demonstrate ownership and accountability for design outcomes, proactively identifying opportunities for improvement • Perform other duties as assigned.

• Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Develop UI mockups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Adhere to style standards on fonts, colors and images

This job, and the team at Instinct, is remote. We are looking to expand our design team! As a Senior Product Designer you will work closely with product managers, developers, and other stakeholders to craft flows, layouts, and experiences that are intuitive and functional, and elevate our users' ability to care for their patients and clients. Your work will directly impact how medical, client-facing, and administrative staff interact with our platform, helping them to deliver better care and manage their practices more effectively. Create sketches, wireframes, prototypes, interactive demos, and comprehensive drafts to support the shaping of feature requirements, using Figma or similar design and prototyping tools Evolve and protect the software’s visual language Define the user experience for a variety of flows Analyze the current product, working requirements, and user stories to identify pain points and find iterative solutions Communicate effectively with the product team and contribute with shaping feature requirements

Staff UX Designers create end-to-end design experiences (from planning to execution) for complex product areas, ensuring alignment with business goals and user needs. They drive design excellence across complex product areas. They translate product strategy and user research needs into innovative and practical design solutions. This role is responsible for creating thoughtful, user-centered experiences that align with business objectives and technical constraints. Deliver high-quality design artifacts—user flows, wireframes, prototypes, and final UI Champion usability, accessibility (WCAG standards), and design consistency Support design system maintenance and contribute towards scaling and evangelizing the design system across the organization Partner with engineering to implement scalable and maintainable design solutions Contribute to the product roadmap with a design lens, advocating for user-centered approaches Collaborate with Product Managers, Product Owners, Engineers, Researchers, and Content Designers to iterate and ship high-quality experiences Participate in discovery sessions, sprint planning, critiques, and design reviews Communicate design rationale clearly to stakeholders at all levels Advocate for design best practices and contribute to team-wide standards, templates, and documentation