• Gather and evaluate user requirements in collaboration with product managers and engineers • Illustrate design ideas using storyboards, process flows and sitemaps • Design graphic user interface elements, like menus, tabs and widgets • Build page navigation buttons and search fields • Develop UI mockups and prototypes that clearly illustrate how sites function and look like • Create original graphic designs (e.g. images, sketches and tables) • Prepare and present rough drafts to internal teams and key stakeholders • Identify and troubleshoot UX problems (e.g. responsiveness) • Conduct layout adjustments based on user feedback • Adhere to style standards on fonts, colors and images

This job, and the team at Instinct, is remote. We are looking to expand our design team! As a Senior Product Designer you will work closely with product managers, developers, and other stakeholders to craft flows, layouts, and experiences that are intuitive and functional, and elevate our users' ability to care for their patients and clients. Your work will directly impact how medical, client-facing, and administrative staff interact with our platform, helping them to deliver better care and manage their practices more effectively. Create sketches, wireframes, prototypes, interactive demos, and comprehensive drafts to support the shaping of feature requirements, using Figma or similar design and prototyping tools Evolve and protect the software’s visual language Define the user experience for a variety of flows Analyze the current product, working requirements, and user stories to identify pain points and find iterative solutions Communicate effectively with the product team and contribute with shaping feature requirements

Staff UX Designers create end-to-end design experiences (from planning to execution) for complex product areas, ensuring alignment with business goals and user needs. They drive design excellence across complex product areas. They translate product strategy and user research needs into innovative and practical design solutions. This role is responsible for creating thoughtful, user-centered experiences that align with business objectives and technical constraints. Deliver high-quality design artifacts—user flows, wireframes, prototypes, and final UI Champion usability, accessibility (WCAG standards), and design consistency Support design system maintenance and contribute towards scaling and evangelizing the design system across the organization Partner with engineering to implement scalable and maintainable design solutions Contribute to the product roadmap with a design lens, advocating for user-centered approaches Collaborate with Product Managers, Product Owners, Engineers, Researchers, and Content Designers to iterate and ship high-quality experiences Participate in discovery sessions, sprint planning, critiques, and design reviews Communicate design rationale clearly to stakeholders at all levels Advocate for design best practices and contribute to team-wide standards, templates, and documentation

• Support the Design Manager in daily project coordination activities across disciplines • Prepare and distribute meeting agendas and minutes, progressing toward independent ownership • Capture accurate technical notes during interdisciplinary meetings and coordinate with discipline leads to confirm accuracy • Attend client and stakeholder meetings and track key decisions, risks, and action items • Proactively assist in tracking, managing, and communicating project changes internally and externally • Grow into serving as backup to the Design Manager when required • Coordinate internal and external design meetings using Microsoft Teams, Zoom, Google Meet, and other client platforms • Track action items and follow up with internal teams to ensure timely resolution • Distribute client communications and internal updates to maintain alignment • Maintain organized project documentation including RFIs, submittals, drawing revisions, and tracking logs • Update spreadsheets, dashboards, trackers, and internal and external reporting tools • Assist with specification edits, data entry, and updates within internal reporting systems • Develop innovative tracking mechanisms and proactively suggest process improvements • Manage project files across SharePoint, MS Teams, Google Drive, and Box to ensure accessibility and accuracy • Ensure QA and QC sets, daily prints, and deliverables are properly prepared and stored • Assist in assembling and organizing final deliverables prior to submission • Support Design and Project Managers in developing technical and financial proposals for new and add, move, change data center projects