Role Description Our client is a globally represented company, engaged in e-commerce, cloud computing, online advertising, digital streaming and artificial intelligence. As part of the HR shared services team in Europe, you will get to know one of the most prestigious brands from the inside and support its employees throughout their employment. What will you do - Process HR queries, using the leading ticketing and case management systems. - Manage reports and perform data audits. - Prioritize and organize the daily tasks in your personal queue. - Shine throughout exemplary communication skills and teamwork. - Act in accordance to company standards and project a positive overall image. Qualifications - The job holder must be computer literate and numerate with willingness to adapt to various systems and databases. - Excellent proficiency of Italian (C1/B2H) and good proficiency of English (B2). - Previous experience in administration, HR or customer service is an advantage. - Business-level communication skills, being responsive, kind and polite. - Ability to work independently, with high-level of attention to details. Benefits - Feel good at work - join our diverse international team, where supporting each other and creating a friendly atmosphere are our basic principles. - Stay safe and secure – we offer permanent contract, additional health and life insurance. - Work-life balance – you will work from home. - Relax – we offer 21 days paid leave, so you can completely switch off and refresh. All your weekends will be free to spend some quality time on the things that matter to you. Our various online and on-site Wellness activities, webinars and events will also contribute to your well-being. - Expand your knowledge - get your know-how and collaborate daily with the best in the industry. Benefit from various self-learning and instructor-led training courses. - Grow your own way – be the first to know about any new job roles or business development and explore our various career opportunities. - Competitive salary, performance-based bonus. - Employee referral program. - Rewards and recognition program. - Relocation package if you are relocating from another city or country. - In-house learning and development portals with training options for Certification. - Multiple events organized in the office for employee engagement as well as wellness initiatives. - Corporate social responsibility events and team buildings.

• Teach graduate-level Human Resources courses • Facilitate student learning through Canvas LMS • Evaluate assignments, projects, and learning outcomes • Maintain accurate records of student progress and grades • Participate in faculty meetings, training sessions, and Capstone evaluations • Provide academic mentorship and support to students • Maintain academic excellence and integrity in teaching

• Verify insurance coverage and obtain prior authorization information for patients • Complete and document benefit verification review • Provide information on Enteral home infusion services • Comply with regulatory compliance areas, policies, and procedures • Coordinate with Patient Intake Coordinators for new and existing accounts • Investigate type and level of insurance coverage to assess patient eligibility • Communicate with medical professionals and insurance company personnel • Complete data entry to ensure accuracy of reporting

Role Description We are seeking a Life Benefits Examiner to join a growing claims team. In this fully remote role, you will manage life insurance claims from start to finish, reviewing documentation, communicating with beneficiaries, and making benefit determinations in accordance with policy guidelines. This position is ideal for professionals who are detail-oriented, empathetic, and enjoy balancing analytical work with customer interaction. Experience in insurance, financial services, banking, healthcare, or claims processing is highly valued. Qualifications - High school diploma or GED. - Minimum of 2 years of professional work experience. - Strong customer service and communication skills. - Comfortable with data entry and navigating multiple computer systems. - Strong attention to detail and organizational skills. - Ability to work independently in a fast-paced environment. - Preferred: Experience in insurance claims, life insurance, banking, financial services, healthcare administration, or related industries. - Previous claims processing or benefits administration experience. - Experience handling sensitive customer situations with empathy and professionalism. Requirements - Review and analyze life insurance claim documentation. - Investigate claim eligibility and gather additional information when needed. - Make claim determinations and issue benefit payments according to policy provisions. - Communicate with beneficiaries, policyholders, and internal partners regarding claim status and decisions. - Resolve claim-related questions and provide outstanding customer service. - Identify discrepancies, outstanding issues, and documentation requirements. - Maintain accurate records and meet established service and quality standards. - Collaborate with internal teams to ensure efficient claim processing. - Participate in special projects and team initiatives as assigned. Benefits - Medical, Dental, and Vision Insurance - 401(k) Retirement Plan - Life Insurance - Short-Term and Long-Term Disability Coverage - Health Savings Account (HSA) - Employee Assistance Program (EAP) - Paid Sick Leave and Other Applicable Time-Off Benefits