WATI.io logo
WATI.io

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 16,000+ customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.

Backend Engineer

Location

Vietnam

Posted

7 days ago

Salary

0

Seniority

Mid Level

Job Description

Backend Engineer

WATI.io

Role Description We are looking for an Agentic Engineer – build, scale, and support the backend systems that power our product experiences. - Develop backend services, APIs, business logic, and supporting infrastructure that enable reliable, secure, and scalable customer-facing capabilities. - Work in an engineering environment that actively uses AI agents and tools like Cursor in day-to-day development. - Use tools effectively to ship faster while maintaining high quality. - Enjoy backend problem-solving, building reliable distributed systems, and working with agent-assisted development practices. - Comfortable owning features end to end, contributing to production support when needed, and collaborating closely with product and cross-functional engineering teams. What You Will Do - Design, build, and maintain backend services and APIs. - Develop scalable application logic, data flows, and service-side integrations. - Build production-ready systems using technologies such as Go, C#, Node.js, Python, and MongoDB where appropriate. - Use AI Tools like Cursor and agent-assisted workflows to accelerate coding, debugging, refactoring, documentation, and delivery. - Write maintainable, testable, and observable code with attention to correctness, performance, and reliability. - Investigate production issues, participate in incident handling, and contribute to sustainable fixes and operational improvements. - Collaborate with product managers, designers, and engineers to translate requirements into practical technical designs. - Contribute to better engineering practices around code quality, release confidence, and service ownership. - Ensure reliability, performance, and scalability of the infrastructure serving customers across 190+ countries. Company Description Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and our intelligent AI layer, Astra. - Backed by Tiger Global, Sequoia Capital, DST Global, and Shopify. - Recognised as a Premium Partner of Meta and Google.

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