• Serves as the operational backbone of both the Global Partnerships and Global Sales teams at Legends Global • Responsible for designing and embedding scalable, repeatable infrastructure that removes administrative burden from sellers • Acts as the critical conduit between executives, sellers, and centralized resources • Owns structured reporting, supports forecasting, deal modeling, finance connectivity, legal liaison, and HR onboarding workflows • Spans the full sales funnel from pre-partnership pipeline engagement through signed contracts, onboarding and ongoing invoicing and performance tracking

• Select and/or design content that supports student mastery of small business formation, legal compliance, and business operations • Translate real-world entrepreneurial and small business practices into accessible, student-facing instructional materials • Develop applied assignments involving business formation, registration, licensing, taxation, operations planning, and risk management • Collaborate with academic leadership and learning designers in an iterative development process • Ensure content reflects current business regulations, legal requirements, and industry best practices • Incorporate ethical decision-making, legal compliance, and sound business management principles throughout the course

• Serve as a systems administrator and technical subject matter expert for projects and enhancements supporting Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Atlassian, Sage Intacct, NetSuite Suite Projects Pro, Gong, Ironclad and additional financial management /professional services platforms • Manage day-to-day system administration activities, including user setup, permissions, profiles, roles, page layouts, workflows, approval processes, reports, dashboards, integrations, and data updates. • Execute system configuration changes and maintenance activities in alignment with business priorities, governance standards, and change management processes. • Create and maintain documentation for system configurations, business processes, user guides, release notes, and support procedures. • Maintain system security and access controls by ensuring users have appropriate permissions based on role, responsibility, and business need. • Collaborate with the Business Systems team to prioritize requests, manage backlog items, and support continuous improvement initiatives that enable operational efficiency and market growth.

Role Description As a Business Operations Associate, you'll own the systems and day-to-day operations that keep Braiins' commercial team running. Your mission is to build further automations, processes, and cross-functional connective tissue that let the sales team focus on closing deals. You'll sit at the intersection of CRM, accounting, marketing, product, and business development, and you'll be the person who removes bottlenecks before anyone else notices them. Qualifications - 2+ years in revenue operations, sales operations, business operations, or a similar role supporting a commercial or BD team. - Hands-on experience administering and automating CRM workflows, reporting, and integrations. - Strong process orientation and a bias for removing friction; you spot bottlenecks and fix them without being asked. - Comfort working across accounting, marketing, and product functions, and translating between them. - Strong ownership, clear communication, and the ability to deliver independently in a remote environment. Requirements - Experience with quote/contract automation, CPQ tools, or building pricing logic. - Familiarity with billing and invoicing workflows, ideally in a high-volume or mid-market context. - Experience scaling operations through a growth or volume inflection point.