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All candidates must meet the following criteria: Must be a US Citizen, no dual Citizenships. Must be able to secure a Public trust clearance. Must be able to work across multiple programs across the Federal and DOD space. The core values that ECS looks for in an engagement manager include: Teamwork, Respect, Accountability, Integrity, and Leadership.
Configuration Manager
Location
United States
Posted
107 days ago
Salary
0
No structured requirement data.
Job Description
Configuration Manager
ECS Tech Inc
As the Configuration Manager for DISA Storefront contract, you will serve as the central authority for managing the lifecycle of IT service configurations and ensuring operational stability through rigorous Authorized System Interruption (ASI) management. You will bridge the gap between technical teams and mission partners to ensure that all changes are documented, communicated, and executed with minimal service disruption. ASI Coordination & Scheduling: Manage the full lifecycle of Authorized Service Interruptions (ASIs), including the formal request, coordination, and scheduling of maintenance windows to minimize impact on mission partner circuits and services. Reporting & Compliance: Generate and review ASI reports and system equipment reports (SERs) to track maintenance outcomes, equipment readiness, and lifecycle issues in accordance with DISA Circular 270-A85-1. Customer Communication: Serve as the primary point of contact for stakeholders regarding scheduled maintenance, providing timely notifications and situational awareness to leadership and mission partners. Resource Management: Monitor and manage IT resources allocated to support customer requirements, ensuring they are operated at peak effectiveness throughout their lifecycle. Baseline Control: Establish and maintain configuration baselines for Storefront systems, ensuring all hardware, software, and documentation align with DISA STIGs and security protocols. CMDB Maintenance: Oversee the Configuration Management Database (CMDB), accurately tracking Configuration Items (CIs), their relationships, and status changes.
Job Requirements
- Minimum 5 years in Configuration Management roles, preferably within a DoD or DISA environment.
- Active Secret clearance.
- ITIL v3 or v4 certification is highly desired to align with globally accepted change management processes.
- Proficiency with the DISA Storefront platform and IT Service Management (ITSM) tools for tracking orders and configurations.
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