Role Description This is a remote position. GDCC – Global Data Collection Company is currently looking for French-speaking Market Research Interviewers based in France to join our international research team. As a Market Research Interviewer, you will conduct opinion-based surveys and structured interviews on a wide range of topics for research purposes only. This role does not involve sales, marketing, or lead generation. All selected candidates will receive full training before starting live projects to ensure you are fully prepared and supported. Qualifications - Fluent French (C2 level required due to customer-facing interview work) - Good communication skills and clear pronunciation - Basic English for internal communication and training - Ability to work in a quiet environment with no background noise - Good typing and computer skills - Reliable internet connection and basic technical setup - Call centre or customer service experience is an advantage but not required - Secondary education or equivalent experience Requirements - Job Type: Freelance / Self-employed contract (independent contractor) - Remote (France-based candidates only, due to project requirements and time zone alignment) - Minimum commitment: 16 hours per week (4 shifts) - Afternoon/Evening and Weekend availability may be required depending on project needs - There are no application, recruitment, or training fees at any stage of the hiring process. Applying for this position is completely free of charge Benefits - Fully remote work - Flexible working hours (part-time or full-time depending on availability) - Opportunity to combine work with studies or other commitments - International and multicultural working environment (40+ nationalities) - Work in your native language - Performance-based bonus opportunities Company Description This is a research-only role (no sales or marketing activities). This position is offered on a self-employed / freelance basis; candidates are responsible for declaring and managing their own taxes according to local laws. Shortlisted candidates will be invited to a French language assessment within 1–2 weeks.

Role Description The Customer Care Associate will handle inquiries for the New Jersey Department of Human Services Office of Child Support and the services it provides via inbound calls. Responsibilities include: - Addressing and researching customer inquiries while providing appropriate and accurate information. - Responding to telephone inquiries and concerns using approved procedures and guidelines. - Answering questions on various issues such as child support payment history and account histories. - Resetting personal identification for callers unable to self-serve in the Interactive Voice Response system. - Gathering information, researching/resolving inquiries, and appropriately documenting customer calls. - Reading and interpreting documents on file. - Understanding and retaining a large amount of information. - Responding professionally to escalated calls, if necessary. - Communicating appropriate options for resolution promptly. - Reviewing customer needs and informing customers of available services and resources. Qualifications - High School diploma or GED. - 2 years of high-volume call center or customer service experience. - Computer system experience with data entry and database documentation knowledge. - Typing speed of at least 30 WPM. - Ability to use two screens/monitors. - Own equipment (PC); Mac is not compatible. - Internet speed of at least 400 Mbps. Requirements - Background and drug screening required. - To approve working from home, you must send the interviewer two screenshots of your setup. - Device specifications: - Processor: Intel Core i5 or higher; AMD Ryzen 5 5000 or higher. - Laptop or Desktop with a 14” screen or higher (External 20” or higher recommended). - Running Windows 10 OS 64 bit. - Minimum 8 GB RAM (recommended 16 GB). - Ethernet cable, 50 feet or longer. - Pay is $16.50/17.50 per hour, which may be below your state's minimum wage. - Currently NOT hiring in certain geographies, including but not limited to: - States: AK, CA, HI, MA, IL, MT & NY. - Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC. Benefits - Paid training program to teach necessary skills. - Full benefits package including health insurance coverage, voluntary dental and vision programs, life and disability insurance, and a retirement savings plan. - Paid holidays and paid time off (PTO) or vacation and/or sick time. - Career growth opportunities. - No weekends. - Full-time schedule (40 hours a week).

• Conducts pre-admission screenings. • Schedule assessments. • Provides additional coverage for the Call Center Team – e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume. • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients. • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission. • Provides information and referral services for internal and external customers. • Presents clinical information to a member of the medical staff for approval of intake. • Provides crisis intervention services if needed. • Verifies insurance upon intake. • Maintains all the documentation involved with the admissions process. • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services. • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

Role Description Capable of handling 100+ calls/day, assistance with scheduling office/lab/nurse appointments and detailed message taking based on providers' written protocols, multitasking between offices/providers protocols. Understanding of insurances and referrals needed. Ability to use independent thinking to determine urgent vs routine matters to be addressed. Qualifications - Call Center/Front Desk experience preferred - High school diploma required - Prior experience and in-depth knowledge of insurance preferred - Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers - Exceptional customer service skills including the ability to use independent thinking, sound judgment, and creativity when resolving customer issues - Ability to balance multiple priorities and effectively handle challenging situations - Excellent verbal communication skills - Ability to use personal computers and select software applications Requirements - Work Shift: Days - First Shift, Monday - Friday, no holidays/rotating weekends, 8am-12pm coverage Benefits - Medical, Dental and Vision plans - Life Insurance - Flexible Spending Account - Other voluntary benefit plans - PTO and Sick time - 401(k) plan with a match - Wellness program - Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. Company Description Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other.