• Design, develop, and maintain infrastructure for AI inference workloads, including GPU scheduling, model deployment pipelines, and data access patterns in on-prem environments • Build and manage monitoring and observability tools for AI inference platforms, including dashboards, alerts, and runbooks for model health and system performance • Collaborate with ML engineers and platform teams to design system architecture for AI workloads, integrate inference runtimes, and test performance at scale

Role Description This DevSecOps role is foundational to our engineering department. We aren't looking for just another DevOps hand—we need a Security Guardian who understands that reliable software must first be secure, especially when handling Protected Health Information (PHI). You will own the full security lifecycle of our platform, turning complex regulatory requirements (like HIPAA) into simple, automated, and ironclad engineering solutions. This is where technical mastery meets legal compliance. If you thrive on bridging the gap between rapid development cycles and critical healthcare regulations, this role is for you. What You Will Own: - Define and enforce our approach to handling PHI, making HIPAA adherence a non-negotiable part of every system we build or update. - Build robust CI/CD pipelines that aren't just deploy code; they automatically inject security checks—from vulnerable scanning to compliance verification and ensuring least-privilege access at every single step. - Lead design and code reviews, proactively identifying architectural weak points or compliance risks before they become problems in production. - Keep our core platforms running smoothly by continually hardening them, establishing security baselines, and maintaining thorough documentation to ensure we are always audit-ready. Company Description To learn more about Direct Meds, please visit https://directmeds.com . Important! To apply and be considered as a candidate for this position, you must apply and complete the form using the application link on Zoho below: Application Link

• Maintain and improve existing production environments. • Support deployment and release processes. • Improve authentication and access management. • Help implement security-conscious operational practices. • Configure and improve automation for operational workflows. • Monitor and improve production reliability. • Troubleshoot infrastructure and deployment issues. • Assist with environment configuration and maintenance. • Recommend operational improvements and best practices. • Work alongside developers to ensure smooth product releases.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Site Reliability Engineer Overview Commerce Media is hiring a Senior Site Reliability Engineer to lead the reliability, scalability, and production operations of a greenfield application within our enterprise platform. This is a high-impact, individual contributor role with end-to-end ownership of system reliability-from design influence through production operations. You will partner across engineering and platform teams to ensure services are resilient, observable, and production-ready from day one. About the Role Design Influence & Production Readiness• Drive reliability-focused design in partnership with engineering and platform teams• Lead architecture and launch readiness reviews, including: o Capacity planning o Failure-mode and risk analysis• Define and enforce non-functional requirements (availability, latency, resilience) Production Ownership & Incident Leadership• Own production reliability and service health• Act as incident commander, leading triage, mitigation, and communication• Lead blameless post-mortems with clear, actionable follow-ups• Proactively identify and reduce operational risk across the system Observability & SLO Management• Define and manage SLIs, SLOs, and error budgets• Design and operate monitoring and alerting using: o Prometheus, Grafana o OpenSearch / Elasticsearch o Opsgenie• Build dashboards aligned to user impact and system health Automation, Scalability & Platform Enablement• Drive automation-first operations to scale systems sustainably• Enhance CI/CD pipelines (GitHub Actions) with deployment gating and validation• Identify and resolve performance and reliability bottlenecks• Improve developer experience through operational tooling and best practices Technology Environment• Kubernetes, Docker• GitHub Actions (CI/CD)• Prometheus, Grafana (observability)• OpenSearch / Elasticsearch (logging/search)• Opsgenie (incident management)• AWS or equivalent cloud platforms• Preferred: Spring Boot and/or Golang services All About You• Years of professional experience operating distributed systems at scale in production• Strong expertise in: o Kubernetes and containerized environments o Observability (metrics, logging, tracing) o Spring Boot and/or Golang ecosystems• Hands-on across application, infrastructure, and release pipelines• Demonstrated ownership of service reliability, incident response, and operational strategy• Ability to influence system design through technical leadership and data-driven decisions• Pragmatic mindset-balancing automation, trade-offs, and system evolution• Experience navigating enterprise environments while maintaining delivery velocity• Leverages AI tools (e.g., Copilot, ChatGPT, Claude) to: o Accelerate design, coding, and testing o Improve code quality and operational outcomes• Integrates AI into workflows: o Architecture reviews, code generation, testing, and documentation• Applies strong judgment in production-critical, low-latency environments Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. Pay Ranges Remote - Utah: $96,000 - $163,000 USD Job Posting Window Posting windows may change based on the volume of applications received and business necessity. Candidates are encouraged to apply expeditiously.