Role Description Our Values: - Put Patients First - Empower Entrepreneurial Provider and Care Teams - Operate with Integrity & Excellence - Be Innovative - Work As One Team What You'll Do: - Make outreach calls to members to address care gap issues. - Identify root causes for medication adherence issues and provide education to help resolve the problems. - Help members be set up for mail order prescriptions and handle follow-up mailings. - Confirm members’ current medications and identify discrepancies. - Provide administrative support for Performance Programs and other pertinent departments for collaboration on Star, HEDIS and P4P initiatives. - Maintain the internal tracker with dates and activities summarized and provide regular reporting on patients who are /are not at target goals based on CMS Star metrics. - Communicate with physician offices to clarify prescription orders, follow up on pharmacist recommendations on medications or fax communications. - Be proficient in Excel with ability to sort and filter cases based on priority. - Maintain reference documents related to the assigned role. - Follow up with appropriate personnel (both internally and externally) when problems arise. - Conduct ad-hoc projects, batch mailings/faxing and follow-up to close gaps. - Create reports to track progress and intervention outcomes. - Participate in pharmacy orientation programs, pharmacy staff meetings, in-service educational programs and other functions as required by the pharmacy department. - Complete required training, as assigned, within the established timeframes. - Maintain regular attendance according to established policies. - Perform other job-related duties as assigned. Qualifications - High School Diploma or GED - Working knowledge of MS Word, Excel - Excellent verbal and written communication skills - Strong organization skills and ability to prioritize daily tasks. - Ability to maintain member confidentiality and protect operations by keeping confidential information in compliance with HIPAA requirements. Requirements - The national target pay range for this role is $45,000 - $58,000. - Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors. - This is a remote position. Company Description Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Serve as the technical quality authority and liaison across customer field sites, European contract manufacturer sites, and internal quality control function • Identify quality concerns for first article inspections or before production units ship • Review assembly, wiring, piping, and commissioning documentation against engineering specifications • Coordinate findings with factory leadership and document inspection outcomes • Perform on-site QA/QC inspections at customer data center locations • Drive 8D problem solving for technical customer issues • Create customer-facing reports such as Root Cause Analysis • Participate in internal QC meetings to present findings and trends • Maintain a running log of open quality items and collaborate with tech support group

• Diseñe, desarrolle y ejecute scripts de prueba automatizados utilizando herramientas de automatización estándar de la industria. • Colaborar con equipos multifuncionales para comprender los requisitos de software y desarrollar planes de prueba. • Identificar, documentar y realizar un seguimiento de los defectos e inconsistencias del software. • Realice pruebas de regresión exhaustivas cuando se resuelvan los errores. • Analizar los resultados de las pruebas y proporcionar informes detallados al equipo de desarrollo. • Manténgase actualizado con las últimas tendencias y tecnologías de la industria en pruebas y automatización de software. • Mejorar y optimizar continuamente el proceso de pruebas de automatización.

Role Description We are seeking a highly skilled Test Staff Engineer with deep expertise in Firewall/Security testing and strong hands-on automation. This role requires technical leadership, end-to-end ownership of test strategy for assigned components, and building scalable automation and test tools to ensure high-quality SonicOS releases. Key Responsibilities - Own test strategy, planning, execution, and quality sign-off for SonicOS components - Architect, develop, and maintain automation frameworks, pipelines, and test tools - Drive an automation-first regression strategy and improve overall test coverage - Perform complex system, integration, and upgrade/downgrade testing - Partner with Dev/PM in design reviews, scrums, and defect triage - Lead root-cause analysis and validation of critical customer issues - Mentor engineers; review test plans, automation design, and coverage - Drive release readiness, escape analysis, and quality metrics Qualifications - Strong Networking: TCP/IP, Routing, NAT, VLANs, Firewall policies - Firewall/Security: VPN, DPI/App Control, IPS, Gateway AV, Geo-IP, Botnet - Automation: Playwright / Selenium / PyTest / Robot Framework - Programming: Python or JavaScript (framework/tool development) - Linux/Unix, debugging with logs, core dumps, packet capture (tcpdump/Wireshark) - CI/CD integration (Jenkins, Git-based pipelines) - Defect tracking & test management (JIRA or similar) - Exposure to effective usage of AI tools Requirements - Experience with signature-based services & live update pipelines - Cloud test environments (AWS/Azure) - Handling customer escalations/field issue reproduction Soft Skills - Technical leadership, strong ownership, and decision-making - Excellent debugging and communication skills - Ability to lead quality initiatives across teams Education - B.E / B.Tech / M.Tech in CS/IT or related fields Company Description SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook , and Instagram .