The Nation’s Leading Residential and Commercial Solar Performance Plan And Cash-Back Energy Guarantee
Global Manager – HSEQ, Health, Safety, Environment, Quality
Location
United States
Posted
2 days ago
Salary
$90K - $120K / year
Seniority
Senior
Job Description
Global Manager – HSEQ, Health, Safety, Environment, Quality
Omnidian
• Develop, implement, and maintain a unified Health, Safety, Environment, and Quality program that covers worker safety, job site practices, PPE, and environmental considerations across multiple international jurisdictions. • Establish clear, standardized technical requirements for solar and storage repairs. Develop and implement post-repair validation processes to ensure all work is structurally sound, electrically compliant, and addresses the root cause of the system failure. • Define and champion professional conduct, communication, and onsite behavior standards for technicians representing our brand. Audit and improve customer touchpoints to ensure a seamless, high-satisfaction field service experience. • Establish clear safety and quality requirements, including 'Stop-Work Authority' and 'Quality Correction' protocols for both internal employees and third-party contractors. • Ensure all field activities and workmanship meet or exceed local building codes, electrical standards, and national regulations (e.g., OSHA and NEC in the US, Safe Work Australia, AS/NZS 3000, and equivalent European/Latin American standards). • Maintain a centralized, audit-ready library of all HSE policies, Quality Assurance (QA) checklists, SOPs, and technical repair instructions. Support the review of client Master Service Agreements (MSAs), safety exhibits, and quality SLAs. • Serve as the global point of contact for safety incidents and major quality/workmanship failures. Lead root-cause analysis (RCA) on field failures, coordinate corrective and preventive actions (CAPA), and implement updates to prevent repeat issues. • Develop, track, and report on global safety and quality metrics (e.g., leading/lagging safety indicators, First-Time Fix Rate, dispatch callbacks, and customer satisfaction/NPS). Use these data insights to shift the organization from reactive troubleshooting to preventive risk and quality management. • Partner cross-functionally with Legal, Operations, Partner Management, and Client Success to seamlessly integrate safety and quality metrics into day-to-day operations and service delivery workflows.
Job Requirements
- 5+ years of leadership experience in HSEQ, HSSE, or Quality Assurance/Operations within solar, electrical, construction, or highly technical field service environments.
- Proven experience developing and implementing Quality Assurance (QA) programs, workmanship standards, and training mechanisms for distributed field forces.
- Strong working knowledge of US electrical codes/OSHA standards and a demonstrated ability to learn, apply, and audit international regulatory frameworks (e.g., Australia).
- Experience conducting root-cause analysis (RCA) for both safety incidents and complex technical/workmanship failures.
- Strong experience using Field Service Management (FSM) data to build dashboards and report on performance trends (like callbacks and compliance scores) to executive leadership.
Benefits
- Comprehensive Health Coverage: We cover 100% of health insurance monthly premiums for employees and 50% for your dependents.
- Performance Bonus: Exceptional work deserves exceptional rewards. You’ll be eligible for bonuses that reflect your contributions to our collective success.
- Equity Stake: We offer stock options so you can share in the long-term value you help create as we shape the future together.
- Continuous Growth: We are a learning organization. To support your evolution, we provide up to $500 in annual learning reimbursement for courses, certifications, or conferences.
- Family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years.
- Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture.
- Affinity groups to help employees feel seen and supported, such as Rainbow Array, Black Lights Matter, Neurospicy R Us, Puente and more.
- A vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square, for employees in the Seattle area.
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