Guidehouse logo
Guidehouse

Guidehouse, a "next-generation consultancy" and a portfolio company of Veritas Capital, provides management, risk consulting, and technology services to help cl

Training Specialist

Location

Alabama + 1 moreAll locations: Alabama | Texas

Posted

1 day ago

Salary

$61K - $101K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Training Specialist

Guidehouse

• Guidehouse is seeking a Training Specialist to support training, technical assistance, and user adoption for a federal public health client. • This role will design, develop, and deliver user-centered training materials that help program staff, recipients, grantees, project sites, and stakeholders understand and use public health systems, tools, processes, reporting workflows, and data management guidance. • Develop training materials, curricula, job aids, user guides, FAQs, SOP training materials, and other support resources. • Deliver training sessions, technical assistance, office-hour support, and user support activities. • Support adoption of public health systems, tools, processes, dashboards, data submission workflows, and reporting outputs. • Support technical assistance for recipients, grantees, project sites, site coordinators, data managers, and other stakeholders. • Coordinate with program, technical, and subject matter experts to ensure training content is accurate, useful, and aligned with approved procedures. • Tailor training materials for different audiences, including client staff, recipients, grantees, project sites, and external stakeholders. • Support stakeholder engagement, readiness, and change adoption activities related to public health data systems and reporting processes. • Support issue intake, triage, documentation, escalation, and resolution processes for training and technical assistance needs. • Evaluate training effectiveness and recommend improvements based on stakeholder feedback and recurring support needs. • Maintain training documentation, trackers, support materials, and feedback summaries. • Translate client needs into practical training products and user support deliverables. • Deliver high-quality client service in a fast-paced, deadline-driven environment.

Job Requirements

  • Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
  • Bachelor’s degree.
  • THREE (3) years of relevant experience in training, instructional design, technical assistance, public health support, change adoption, or a related field.
  • Experience developing training materials, job aids, user guides, FAQs, SOPs, or other user support resources.
  • Experience delivering training, facilitating meetings, or supporting stakeholder learning activities.
  • Strong facilitation, communication, and problem-solving skills.
  • Ability to interpret client needs and translate them into practical documents, materials, or deliverables.
  • Ability to manage multiple priorities and produce accurate, user-centered materials under deadlines.
  • Proficiency with Microsoft Word, PowerPoint, Excel, Teams, and SharePoint or similar collaboration tools.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend

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