• Provides comprehensive engineering, sales, educational, and technical support. • Acts as a clinical interface between the medical community and the business. • Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly. • Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. • Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. • Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. • Provides additional back-up support to CRM Sales Representatives.

Role Description CircleLink Health is seeking a detail-oriented Clinical Data Entry Specialist to support our care management programs by accurately transferring clinical documentation into customer EHR systems. Part-time to start, with room to add hours as we grow. ASAP start. - Transfer clinical documentation into customer EHR systems accurately and without alteration - Maintain documentation accuracy and protect patient confidentiality (HIPAA-compliant) - Follow established clinical-support workflows - Collaborate with our care management and operations teams Qualifications - Prior EHR/EMR experience - 5 years of experience - Strong attention to detail and accuracy - Familiarity with HIPAA/PHI best practices for remote work - Reliable, self-directed, and comfortable with structured workflows - Experience in Medical Billing - EHR: Epic Systems - Electronic Health Records @ Athenahealth - eCW EHR - Eastern Time Zone preferred Requirements - Rate: $20–$30/hour, depending on experience - Schedule: Part-time, with room to grow - Start: ASAP - Location: Remote-United States only - No equity - Duration: Ongoing (6+ months) Company Description CircleLink Health is a company of passionate clinicians, technologists and businesspeople tackling the $600B problem of preventable chronic and post-acute complications. We’re building a world-class Care Management platform to enable providers while accelerating the shift to preventative care instead of status quo reactive care.

• Transfer clinical documentation into customer EHR systems accurately and without alteration • Maintain documentation accuracy and protect patient confidentiality (HIPAA-compliant) • Follow established clinical-support workflows • Collaborate with our care management and operations teams

• Responsible for providing clinical and technical expertise during the sales process for Ultrasound. • Work closely with assigned Sales Representatives, Dealers, and Channel Sales Manager to support the growth and needs of the business. • Deliver clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers. • Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff. • Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise. • Provide clinical and technical support at trade shows and professional conferences. • Collaborate with the product management and service teams to share field feedback and improve product performance. • Support the sales and service teams with clinical expertise and customer engagement strategies. • Monitor customer satisfaction post-installation and proactively address concerns. • Ensure escalation situations are managed and resolved promptly and professionally. • Assist with basic on-site troubleshooting to resolve service-related issues quickly. • Responsible for booking travel and filing expense reports in a timely manner. • Responsible for completing customer demo and installation documentation in Salesforce.