• Process client disputes through the company's established workflow • Review client credit reports and supporting documentation • Prepare and submit dispute letters • Update dispute statuses within the CRM • Monitor client progress through each dispute round • Ensure disputes are processed accurately and efficiently • Maintain accurate client records within DisputeFox • Update notes, documentation, and dispute activity • Track client progress and processing status • Maintain organized electronic client files • Prioritize assigned dispute workload • Meet daily and weekly productivity goals • Follow established credit repair procedures and compliance requirements • Identify missing documentation or information requiring follow-up • Organize client documentation • Maintain accurate processing records • Support additional credit repair administrative tasks as assigned

Role Description We are seeking a highly experienced Senior Executive Assistant to support a member of Kaseya’s executive leadership team. This role serves as a strategic partner, helping optimize executive effectiveness through exceptional organization, proactive planning, and seamless coordination across a fast-paced, high-growth environment. The ideal candidate is a trusted advisor who demonstrates sound judgment, anticipates needs, manages competing priorities, and operates with professionalism and discretion at the highest levels of the organization. Key Responsibilities - Manage a complex executive calendar, travel arrangements, and meeting logistics with exceptional attention to detail and foresight. - Partner closely with executive leadership to align priorities, maximize productivity, and ensure focus on high-impact business initiatives. - Serve as a trusted point of contact and liaison between the executive, senior leaders, employees, customers, and external stakeholders. - Prepare, coordinate, and manage executive communications, presentations, briefing materials, and meeting follow-ups. - Anticipate executive needs, identify potential challenges, and proactively develop solutions to support efficient decision-making and execution. - Coordinate cross-functional activities and special projects, ensuring deadlines and deliverables are met. - Handle highly confidential information with discretion and professionalism. Qualifications - 8–12+ years of experience supporting C-level executives in complex, fast-paced, and high-growth organizations. - Proven ability to manage competing priorities while maintaining exceptional attention to detail and accuracy. - Outstanding judgment, professionalism, and discretion when handling sensitive and confidential information. - Exceptional organizational, communication, and stakeholder management skills. - Highly proactive, resourceful, and capable of operating independently with minimal direction. - Strong business acumen and the ability to navigate organizational complexity effectively. - Advanced proficiency with Microsoft Office Suite, collaboration tools, and executive productivity platforms. Preferred Qualifications - Experience supporting executives within technology, SaaS, or high-growth private equity-backed organizations. - Experience coordinating cross-functional projects and executive-level initiatives. - Demonstrated ability to build strong relationships across all levels of an organization and influence outcomes through collaboration. Company Description Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success. Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

• Provide comprehensive administrative support to executives, teams, and departments • Manage executive calendars, schedule meetings, and coordinate appointments across multiple time zones • Handle email correspondence, prioritize incoming messages, and draft professional communications on behalf of team members • Prepare comprehensive reports, presentations, and meeting summaries • Organize and maintain digital files, documents, and databases • Coordinate projects and tasks across departments • Provide customer-focused support by responding to inquiries and resolving issues • Manage travel arrangements, expense reports, and administrative documentation • Assist with data entry and maintenance of company systems and spreadsheets • Support event planning and coordination for team meetings and conferences • Utilize various software tools and platforms to enhance productivity • Communicate effectively with team members and supervisors through virtual platforms

• Manage medical billing using SimplePractice. • Submit and monitor insurance claims. • Perform insurance eligibility verification. • Process copays, coinsurance, and patient balances. • Prepare and send patient invoices. • Ensure claims are processed accurately and applied correctly to deductibles. • Assist with provider credentialing for future practitioner onboarding. • Prepare, organize, and submit credentialing documentation. • Monitor credentialing applications and follow up as needed. • Create and manage weekly content for Facebook and Instagram (one post per platform each week). • Manage and organize email communications. • Conduct patient reactivation outreach. • Make outbound calls for appointment confirmations and follow-ups. • Provide backup phone support when needed as the practice grows. • Perform additional administrative tasks that support daily clinic operations.