Support Team Representative
Location
Canada
Posted
1 day ago
Salary
$38.2K / year
Seniority
Junior
Job Description
Support Team Representative
Sedgwick
• Provide excellent customer service regarding claims. • Serve as the primary liaison with callers from multiple client accounts. • Educate and inform clients on the documentation required to file/process a claim. • Follow specifications to answer questions and resolve process-related issues.
Job Requirements
- High school diploma or equivalent (GED) required.
- One (1) year of customer service experience or an equivalent combination of education and experience required.
- Excellent verbal and written communication skills.
- Proficiency with computers, including Microsoft Office products and the Windows environment.
- Ability to work as part of a team and/or independently.
- Bilingual in French and English.
Benefits
- Health insurance
- Flexible work arrangements
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