• Lead Creative Vision: Set and evolve PadSplit's creative direction across every customer touchpoint while ensuring a consistent, trusted brand experience. • Coach The Team: Lead, mentor, and develop designers, contractors, and agency partners while remaining hands-on in key creative initiatives. • Drive Campaigns: Partner with Marketing to create high-performing creative across paid, organic, lifecycle, email, social, and emerging channels. • Build Operations: Establish scalable creative workflows, production systems, quality standards, and resource management that enable speed without sacrificing quality. • Partner Cross-Functionally: Collaborate with Product, Engineering, Growth, Legal, and Operations to ensure creative is embedded early in major initiatives. • Strengthen Brand: Own PadSplit's visual identity, creative standards, messaging consistency, and overall brand reputation across every channel. • Leverage Customer Insights: Translate research, customer feedback, and performance data into stronger creative strategies and messaging. • Measure Performance: Use creative performance metrics, experimentation, and AI-powered workflows to continuously improve campaign effectiveness and creative output.

• Oversee all aspects of artwork production across print, point-of-sale, and multi-channel campaigns • Manage artwork production workflows, timelines, and resources to ensure on time delivery of all creative assets. • Allocates and brief work across the artwork team based on skills, capacity, and project priorities • Proactively chase and secure artwork briefs ahead of scheduled artwork start dates, ensuring the team has everything they need to hit the ground running without delays • Lead daily production meetings to review progress, priorities, and blocker. Hold the artworkers accountable to agreed timelines and ensuring delivery commitments are meet • Maintain and update artwork project boards on Monday.com, and project trackers, ensuring all tasks, timelines, and status updates are current. • Manage the QC process, ensuring final artwork is reviewed for technical accuracy, brand compliance, and production readiness before client sign off • Ensure all artwork meets technical specifications and output requirements, coordinating with the team to resolve issues before production • Stay ahead of emerging technologies, software updates, and industry best practices, bringing innovation and efficiency to the team • If required, act as technical liaison with printers and suppliers, resolving production challenges quickly and effectively • Lead, mentor, and develop the artwork team, fostering a collaborative, high performance culture where people are motivated to do their best work and embrace change • Coach team members through regular 1-1’s, performance reviews, and career development discussions, setting clear objectives and driving continuous improvement • Identify skills gaps and coordinate training on new software, techniques, and production methods, promoting knowledge sharing and best practice across the wider ITG team • Onboard and integrate new team members (permanent, PAUG and freelance) effectively • Provide monthly performance data on artwork delivery volumes, right-first-time rates, and turnaround times to measure team effectiveness • Feature a monthly project spotlight in reporting that showcases the artwork team's expertise, innovation, and delivery excellence, demonstrating the value they bring to the client

• Functions as liaison between the dealership, region, and national headquarters, ensuring the highest standard of assistance to dealers, customers, and assigned accounts. • Consistently reviews and tracks service and parts dealer standards with assigned dealers to ensure continuous growth and customer satisfaction. • Identifies, develops, and implements solutions to customer and product issues. • Applies appropriate policies and procedures to ensure customer retention and effective use of company resources. • Identifies, documents, and communicates product quality issues with dealers and customers to support Isuzu’s high level of quality, dependability, and uptime. • Promotes the sale and marketing of Isuzu services and parts to meet dealer and corporate objectives. This includes but is not limited to, working with dealers' service departments, independent repair shops (IRS), and fleet accounts. • Develops marketing strategies with dealers to increase potential parts sales and encourages the use of parts and service co-op to develop strategies. • Supports the lifecycle business process by routinely reviewing the dealership’s service process flow management, technical and management abilities, service intake objectives, vehicle uptime priorities, KPIs, etc. • Recommends and reviews appropriate actions to improve areas of concern with dealership executive and service management. • Works jointly with Lifecycle Business Manager during the in-depth review process. • Builds customer satisfaction by working on vehicle uptime priority and general customer satisfaction cooperatively with dealer staff, local IRS, and fleet operators. This includes, but is not limited to, actively engaging Vehicle Down Report (VDR) or similar processes, customer assistance (CAS) needs, and general requirements from dealers and customers. • Provides administrative and review functions required by dealership, region, and corporate, related to dealer contact reports, warranty processes, lifecycle and technical training, support to TAC and product engineering, etc. • Assists dealers in developing solutions to meet requirements of all parties while keeping the customer top priority. • Supports regional and corporate activities to increase the Isuzu brand. • Performs miscellaneous job-related duties as assigned.

Title: Creative Director - Design, Enterprise Marketing (Remote) Location: United States remote Enterprise Services 070296 Job Description: For more than 150 years, Zions Bancorporation (ZBC) has built on the dedication and talent of our people, earning recognition as one of the "Best Banks to Work For." With a $90B market cap, we are a leader in the U.S. banking industry. Throughout seven unique affiliated bank brands who welcome customers at 400 local branches across the West, ZBC is committed to business and commercial banking because we believe that businesses are the cornerstone of thriving communities. Together with consumer banking, wealth services, and robust banking products and services, we are known for our exceptional service and deep local roots. Today, we are shaping the future of banking-leveraging innovation, strengthening local relationships, sharpening sector expertise, and delivering exceptional value across our family of great banks. Our newly founded enterprise Marketing team is a transformative organization that puts an in-house Creative Studio arm-in-arm with data, insights, strategy, tech, and governance teams to evolve and elevate how we tell our story and connect with customers. This is a collaborative hub for meaningful and holistic brand building, bold ideas, and breakthrough campaigns. We are adding a key role: A Creative Director for a new digital banking platform designed to move nimbly into the future and transcend our footprint while leveraging the ZBC foundation of strength and stability. The platform will require an equally dynamic creative leader with bright, modern ideas and deep chops in brand design. This is your opportunity to help build the identity of one of the fastest-growing areas of the organization and join us in setting a new standard for performance-driven design and marketing experiences. The Creative Director - Design (Enterprise Marketing) will deliver innovative design and creative direction that prioritize innovation while balancing business goals with brand integrity. They will be a culturally savvy self-starter and systems-thinker who uses data and insights to create compelling, conversion-focused work that positions us as a leader in digital-forward business banking. Initially, this position will lead and execute design and creative leadership within a small, discreet startup team, working directly with leadership, and aligning with Creative Studio executive leaders at regular intervals to ensure holistic brand alignment. Primary Function - Act as a leader in the creative visioning, stewardship, and hands-on design of the platform's brand and its marketing approach. - Deliver creative strategy and design of brand assets, guidelines, and marketing campaigns that will strengthen customer trust and drive measurable results across digital, print, physical, and in-person experiences. - Collaborate with performance marketing teams and other organizations to optimize creative for ROI, conversion, and sustainment. Leadership and Team Development - Work inside a multidisciplinary team and act as the key creative, guiding the work of a designer and writer (more may be added). - Regularly connect with and seek direction from Creative Studio. - Act as an evangelist for the platform's brand and its application throughout the enterprise. - Demonstrate expert level skills in design tools, methodologies, and production processes, and coach junior members toward the same, fostering a culture of excellence. - Establish creative workflows that enhance efficiency and productivity. - Maintain an extensive network of creative resources for freelance and recruiting. Brand Building and Stewardship - Establish robust brand identity systems that work across many channels, ensuring quality and brand integrity across all touchpoints. - Balance innovative approaches with regulatory requirements and financial industry standards. - Apply cultural curiosity and cultivate knowledge of current trends in culture, advertising, and the financial sector. Data-Driven Innovation - Use performance data and testing insights to refine creative strategies. - Track and forecast marketing trends, technologies, and best practices. Vendor and Partner Collaboration - Manage relationships with internal stakeholders, external agencies, and production vendors to ensure quality and cost efficiency. - Maintain a knowledge of regulatory requirements and ensure application of best practices to avoid risk for the organization and ensure clarity for customers. - Operate with organizational savvy in a collaborative, productive manner. QUALIFICATIONS - Bachelor's degree or master's degree in design and minimum 8 years of experience in graphic design, interactive, advertising, media, UX, and/or related fields. - Strong visual, written, and oral presentation skills - Bonus skills: experience with banking services, regulatory environments, transactional design, identity design and/or startups - A combination of education and experience may meet job requirements BENEFITS AND COMPENSATION This position is eligible to earn a base salary in the range of $115,000 - $175,000 annually depending on job-related factors such as level of experience and location. This opportunity can be located across the Zions Bancorporation Footprint or 100% remote within the United States. - Medical, Dental and Vision Insurance start day one - Life and Disability Insurance, Paid Parental Leave and Adoption Assistance - Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts - Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays - 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience - Mental health benefits including coaching and therapy sessions - Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire - Employee Ambassador preferred banking products Ready to bring your vision to life? Share your application and portfolio today.