• Provide onsite service and telephone support of Tosoh instrumentation and associated peripheral components at customer facilities within a designated geographical area • Provide high level service quality while ensuring compliance with all company policies & procedures • Install, troubleshoot, repair and schedule maintenance on Tosoh instruments • Complete all administrative responsibilities in a timely and accurate manner as required by company policy or as directed by management • Responsible for the organization, management and control of trunk stock parts inventory • Collaborate with Instrument Service Center (ISC) personnel in remanufacturing of Tosoh instruments • Perform other duties as prescribed by service management

• Responsible for the installation and maintenance of ATMs and Air/Vac equipment • Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products • Perform cash replenishment and coin removal, as scheduled and requested • Partner with the territory dispatcher to execute dispatch request as scheduled and requested • Complete tasks as assigned by supervisor or applicable Cash Depot staff members • Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner • Perform administrative paperwork in a complete, accurate and timely manner • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers • Assist other technicians and help train or perform ride along training, as needed

• Responsible for the installation and maintenance of ATMs and Air/Vac equipment. • Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products. • Perform cash replenishment and coin removal, as scheduled and requested. • Partner with the territory dispatcher to execute dispatch request as scheduled and requested. • Complete tasks as assigned by supervisor or applicable Cash Depot staff members. • Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner. • Perform administrative paperwork in a complete, accurate and timely manner. • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers. • Assist other technicians and help train or perform ride along training, as needed. • Must follow all security procedures and policies.

• Configure, maintain, and operate several factory subsystems, including: Manufacturing Execution System, programmable logic controllers, network infrastructure, software and hardware systems • Work with operations and engineering teams to ensure that all systems are running efficiently and effectively. • Troubleshoot and resolve any issues that arise with the systems as the on-site technical lead. • Correct Tier 1 issues and elevate issues to Tier 2 support engineers. • Work closely with the on-site maintenance technician who will service, troubleshoot and repair electrical and mechanical equipment • Provide training and support to various operations team users. • Collaborate with other engineers to develop and implement new systems and upgrades. • Document system design, installation, and maintenance procedures. • Keep up to date with emerging trends and technologies in the field.