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Fivetran

Fivetran is the leader in automated data integration, delivering ready-to-use connectors that adapt to change.

Senior Customer Resident Architect

ArchitectArchitectFull TimeRemoteSeniorTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

Colorado

Posted

13 hours ago

Salary

$146K - $177K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishAmazon RedshiftBigQueryCloudPythonSQL

Job Description

Senior Customer Resident Architect

Fivetran

• Support strategic pre-sales opportunities by providing technical expertise to prospects • Assist in launching and onboarding new customers who have not purchased RA services, ensuring they successfully adopt dbt Cloud • Execute proactive adoption plays, including migrations, new feature implementations (e.g., Semantic Layer, Mesh), and major version upgrades • Lead reactive adoption initiatives to de-risk churn or contraction and position accounts for future growth • Advise on architecture, design, implementation, troubleshooting, and best practices in dbt Cloud environments • Build solution MVPs and guide long-term technical strategies tailored to customer needs • Engage on multiple projects simultaneously with clear scoping, start and end dates, and outcome tracking • Partner closely with Customer Solutions Architects (CSAs), Sales, Solutions Architects, Training, and Support • Provide feedback to Product and Engineering to improve customer experience and prioritize technical needs • Champion customer success through thoughtful, transparent communication and cross-functional collaboration • Help build out and refine this evolving function alongside the broader RA organization • Track and manage capacity and engagement effectiveness similarly to other RA-led initiatives.

Job Requirements

  • 5+ years of experience in technical customer-facing roles such as post-sales consulting, technical architecture, or solution delivery
  • Expertise with at least one modern cloud data platform (Snowflake, Databricks, BigQuery, or Redshift)
  • Hands-on experience deploying or configuring dbt Cloud, with at least 1 year working with dbt
  • Strong proficiency in SQL; working knowledge of Python in analytics contexts preferred
  • Comfort leading technical project delivery — managing scope, timelines, and stakeholder expectations across multiple simultaneous engagements
  • Clear, concise communication skills for both technical and executive audiences
  • A collaborative mindset — thriving in a remote, transparent, and highly cross-functional organization
  • Willingness to travel 2–4 times per year for company-wide events.

Benefits

  • Unlimited vacation time with a culture that actively encourages time off
  • 401k plan with 3% guaranteed company contribution
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Health & wellness stipend
  • Flexible stipends for:
  • Home office setup
  • Learning and development
  • Office space
  • And more!

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