Solving for safer
Public Safety Software Application Specialist – Flex, CommandCentral, PremierOne
Location
Illinois + 4 moreAll locations: Illinois | Montana | Minnesota | Missouri | South Dakota
Posted
3 days ago
Salary
$75K - $85K / year
Seniority
Senior
Job Description
Public Safety Software Application Specialist – Flex, CommandCentral, PremierOne
Motorola Solutions
• Manage the deployment processes of Motorola’s public safety and command center software suite within complex software ecosystems for public safety agencies. • Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. • Evaluate existing business processes to identify opportunities for improvement. • Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. • Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. • Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. • Act as a liaison between technical resources, engineers, and project managers to communicate customer needs effectively. • Partner with Project Managers and Program Directors throughout the project lifecycle.
Job Requirements
- 3+ years’ experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications
- Must be a self-motivated team player able to work effectively with general guidance toward objectives.
- High School diploma, Associates, Bachelor’s degree in Engineering, Information Technology, Project Management, or 3 years of experience in a Public Safety Information technology environment.
- Must be able to obtain a background clearance as required by our government customers.
- Legal authorization to work in the U.S. indefinitely is required.
- Employer work permit sponsorship is not available for this position.
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
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