Tarrytown Expocare Pharmacy logo
Tarrytown Expocare Pharmacy

America's IDD Pharmacy

Director of Revenue Operations

Revenue OperationsRevenue OperationsFull TimeRemoteLeadTeam 201-500Since 2007H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

0

Seniority

Lead

Bachelor Degree5 yrs expEnglishGo

Job Description

Director of Revenue Operations

Tarrytown Expocare Pharmacy

• Serve as the operations subject matter expert for the Revenue function, working closely with VP- and Director-level leaders to strategically advise on core initiatives, drive execution, and iterate as the organization scales. • Act as Chief of Staff to the Chief Growth Officer (CGO), supporting agenda-setting, meeting preparation, follow-through on strategic priorities, and day-to-day operational leadership of the growth organization. • Manage and continuously refine the prospect-to-client journey, including RFP creation and process optimization, using HubSpot and data-driven tools to maximize conversion, retention, and upsell performance. • Deliver analytical projects including capacity modeling, territory planning, and pipeline forecasting to guide revenue strategy. • Act as the owner for revenue workflows, tech stack, and documentation — identifying inefficiencies, scoping solutions, gathering stakeholder feedback, and driving implementation. • Build and maintain infrastructure standards, workflow documentation, and process playbooks that scale with the business. • Develop and manage KPI dashboards and reporting cadences that keep leadership informed and accountable to key revenue targets. • Proactively surface new ideas and evaluate emerging tools and operational models with a clear eye on ROI and fit within current infrastructure. • Support Enterprise Client activity, including account planning, executive business reviews, and coordination of internal resources to drive retention and expansion across key accounts. • Support Business Development activity by enabling pipeline visibility, partnership tracking, and cross-functional coordination on new growth initiatives. • Own the Sales Methodology Platform, working closely with the Director of Clinical Education and Services to ensure alignment between sales processes, clinical messaging, and training programs. • Maintain a strong connection with Finance and Operations teams to ensure revenue forecasts, headcount plans, and operational resources are aligned with growth objectives.

Job Requirements

  • 5+ years of experience in Revenue Operations, Sales Operations, Business Development, or Go-to-Market Strategy.
  • Healthcare, pharmacy, or high-growth services industry experience preferred.
  • Proven track record of building and optimizing revenue processes and systems at scale.
  • Strong analytical skills with the ability to translate complex data into executive-ready insights and actionable recommendations.
  • Experience with capacity modeling, territory planning, account segmentation, and funnel analytics.
  • Excellent communication and interpersonal skills; able to influence without authority across senior stakeholders.
  • Proactive, outcomes-oriented mindset with a high degree of comfort navigating ambiguity.
  • HubSpot CRM — administration, workflow automation, pipeline management, and reporting.
  • Microsoft Excel — advanced modeling, pivot tables, and data analysis.
  • Microsoft PowerPoint — executive presentations and strategic reporting.
  • Microsoft Word — documentation, process playbooks, and communications.
  • Microsoft Teams — cross-functional collaboration and project coordination.
  • Familiarity with additional Microsoft 365 tools (SharePoint, Outlook, OneDrive) a plus.

Benefits

  • Competitive compensation
  • Comprehensive healthcare benefits
  • 401(k) retirement plan
  • Paid time off
  • An awesome work environment
  • Opportunities to advance and grow your career
  • And More!

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