Role Description The National Accounts Manager owns the day-to-day management, growth, and support of assigned FMO, agency, and field distribution partner relationships. This role serves as a primary point of contact for assigned partners and is responsible for ensuring partners and their downline agents receive timely communications, product education, market updates, reporting insights, event support, and the tools and resources needed to grow Zing Health Medicare Advantage production. This position is responsible for advancing field partner engagement across assigned markets through strategic account management, training delivery, performance reporting, campaign execution, agent engagement, event coordination, and cross-functional collaboration. The National Accounts Manager will identify growth opportunities, monitor partner performance, develop action plans, and help ensure partner needs are addressed in a timely and effective manner. The ideal candidate has strong experience in: - Medicare Advantage - Field broker and agency relations - Account management - Partner communications - Sales enablement - Field strategy This individual is client-focused, highly organized, professional in their approach, and comfortable representing Zing Health with external partners. The successful candidate can independently manage partner priorities, lead trainings and meetings, interpret performance metrics, coordinate across internal teams, and drive execution of initiatives that support partner growth and retention. Qualifications - High school diploma or equivalent required. - Five or more years of experience in Medicare Advantage, field sales, agency relations, account management, partner engagement, broker distribution, or a related field. - Strong written, verbal, presentation, and relationship-management skills. - Ability to lead virtual and in-person meetings, trainings, and partner discussions. - Demonstrated ability to independently manage multiple partner relationships, market priorities, and competing deadlines. - Strong organizational skills, attention to detail, and follow-through. - Proficient in Microsoft Office programs, including Excel, PowerPoint, Teams, and Office. - Comfortable reviewing reports, production summaries, partner metrics, and performance trends. - Ability to collaborate effectively across internal departments and external partner organizations. - Understanding of Medicare Advantage sales, broker distribution, field strategy, and compliance expectations. - Active and current life and health insurance license in good standing required, or required to be obtained and appointed within sixty (60) days of hire. Testing may be required to qualify for this position. Requirements - Bachelor’s degree preferred. - Experience managing FMO, agency, broker, or field distribution partner relationships. - Experience leading account reviews, sales strategy discussions, trainings, roadshows, field events, or partner meetings. - Experience developing or editing training decks, agent communications, flyers, playbooks, reporting tools, or other sales enablement materials. - Experience using reporting and performance data to identify growth opportunities and develop action plans. - Strong relationship-building skills and the ability to represent the organization professionally with senior external partners. Benefits - A competitive salary based on the market - Medical, Dental, and Vision - Employer-Paid Life Insurance - Paid Maternal Leave - Paid Paternal Leave - 401(K) match up to 4% - Paid-Time-Off - Employee Assistance Programs - Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc.

Role Description Fanatics Betting & Gaming is seeking a VIP Associate Account Manager to cultivate and grow relationships with some of our most valuable customers. You will own a portfolio of VIP players while learning the business alongside an experienced manager and a team of hospitality-obsessed hosts. Personalized service, attention to detail, and a commitment to exceeding expectations are in the DNA of this role. You will deliver exceptional experiences, learn the fundamentals of VIP relationship management, and build the foundation for a career in sports, hospitality, and gaming. Responsibilities - Own a moderate portfolio of VIP customers, serving as their primary point of contact with guidance and mentorship from a tenured Account Manager. - Deliver personalized, luxury hospitality experiences across all customer interactions, obsessing over the details. - Drive engagement with the Fanatics ONE loyalty program, developing a deep understanding of the value proposition unique to each customer’s needs and preferences. - Research and qualify customers by identifying key variables such as preferred bet types, offers, play summary, and competitor activity to inform engagement strategy. - Document customer insights and feedback in real time, following up with thoughtful gestures or next-step plans that strengthen rapport and retention. - Learn and apply objection-handling techniques to educate customers on product differentiators and reinforce Fanatics’ value proposition. - Meet and exceed service, retention, and engagement goals set forth by VIP team leadership. - Learn to evaluate customer data and engagement trends to identify opportunities to increase activity, loyalty, and satisfaction. - Collaborate across departments (Trading, Marketing, Events, and Responsible Gaming) to ensure alignment and a seamless customer experience. - Ensure responsible gaming policies and measures are upheld at all times. Qualifications - 0-2 years of experience in hospitality, customer service, sales, private wealth management, relationship management, or a strong desire to break into the industry. - High EQ, charisma, integrity, and grit with the instinct to read a room and make every customer feel like a priority. - Strong communication skills, both in person and in writing, with polish, emotional intelligence, and professionalism under pressure. - Proactive learner who prepares thoroughly for every customer interaction, researches competitors, and asks powerful, open-ended questions to understand customer motivations. - Demonstrates strong work ethic, professionalism, and curiosity with eagerness to develop personal brand within the team. - Deep interest in sports, events, and culture, with the ability to translate that passion into authentic customer engagement. - Entrepreneurial mindset, thrives in fast-paced, highly-competitive environments where priorities evolve quickly and initiative is expected. - Familiarity with Salesforce or a comparable CRM tool, Tableau or a comparable data visualization tool, and Slack is a plus. - Comfortable working in a target-driven environment. - Ability to work flexible hours, including evenings and weekends, and travel up to 25% for events and activations. - Knowledge of the sportsbook or online gaming industry is a plus, but a commitment to hospitality excellence is essential. - Legal residence in a state where online sports betting is legalized or willingness to relocate. Salary Range $65,000 — $75,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

About HopSkipDrive At HopSkipDrive, our mission is to create opportunity for all through mobility. We're the leader in safe, fast, and simple supplemental student transportation. Through our marketplace, we connect kids to highly-vetted caregivers on wheels. Through our software, we solve the biggest transportation challenges facing schools and school districts across the country. Founded by three moms as a solution to their own transportation challenges, we've now facilitated more than five million rides across over over 20states. We continue to grow rapidly — earning a spot on the Inc. 5000 list numerous times and the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M to date. How we work We're an AI-forward company, and we expect every person on our team to be too. We use AI tools to do our best work — drafting, analyzing, building, and shipping faster than we could without them — and we invest in training, share what works, and govern AI use thoughtfully. We don't expect you to be an expert when you start. We do expect you to be curious, willing to learn, and ready to use the best tools available to move our mission forward. We're remote-first, mission-driven, and built for people who want to do work that matters with people who hold a high bar. Who We Are We are a driven, mission-focused team, passionate about transforming transportation through innovation and impact. Rather than just selling a service, we build lasting partnerships with school districts and government agencies, solving their toughest challenges with our vetted CareDriver marketplace and cutting-edge solutions. As a Revenue team, our goal is clear: drive revenue growth, deliver value to our clients, and redefine what’s possible in mobility — while making a meaningful difference for those who need it most. The Role The Regional Account Manager (RAM) is responsible for day-to-day account management and long-term account strategy across a Tier 2 book of business. This role owns retention, expansion, and overall account health while serving as the strategic quarterback for complex districts. With support from Regional Sales Management, the RAM sets and executes account strategy and provides recommendations to senior staff for required resources, collaborates cross-functionally with Metro Service Managers to drive operational excellence at the account level and plays an active role in identifying product-level gaps and strategies for product penetration by account. This is a revenue-owning role focused on driving measurable outcomes through strategic account planning, Challenger-led selling, and cross-functional execution. Success requires strong client communication skills, demonstrated commercial acumen, high operational rigor and the ability to proactively coordinate and align both internal cross-functional partners and senior external stakeholders. To excel in this role, you will be expected to take ownership of and demonstrate the following key job responsibilities: - In-Person Client Engagement: Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required. - Spearhead Enterprise Growth: Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. Build and execute district-level growth strategies, including multi-threaded stakeholder plans while owning retention, expansion, and overall performance of named accounts. - Manage Client Accounts: Deliver exceptional client service, build and maintain strong, multi-threaded relationships across operational, technical, and executive stakeholders. - Seek Net-New Opportunities: Lead multi-department discovery within districts to uncover unmet needs and quantify opportunity. Drive strategic expansion across HopSkipDrive’s product suite through structured discovery and Challenger methodology. - Communicate Tailored Value: Communicate confidently with client executives, influencing decision-making through data, insight, and outcome-based recommendations. - Partner Cross-Functionally: Align Sales, Operations, Product, Finance, Trust & Safety and Support around client priorities and optimize our offerings to their needs. - Lead Pricing Discussions: Lead renewals and expansions, including structured negotiations and closing motions. Who You Are Required - 5+ years of experience in Account Management, Customer Success, or Consultative Sales in SaaS, marketplace, logistics, or services environments. - Proven ownership of retention and expansion revenue. - Strong executive communication and presentation skills. - Demonstrated success managing complex, multi-stakeholder accounts. - Advanced CRM discipline and data fluency (Salesforce or equivalent). - Experience leading cross-functional account execution. - Comfort operating in ambiguity with accountability for outcomes. Preferred - Experience in education, government, or regulated markets. - Familiarity with Challenger or similar insight-led sales methodologies. - Background in transportation, logistics, or marketplace platforms. Our Investment In You: We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision, and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is an $85,000-90,000 base with an OTE of $130,000 - $140,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options. HopSkipDrive is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class. NOTE* This role will be remote but candidates must be based in the Los Angeles, CA area. There will be travel required. The role will require 2-3 days on-site client visits every week.

• Own the overall commercial relationship for assigned strategic accounts and targets. • Serve as the primary point of contact for corporate, procurement, and senior customer stakeholders. • Develop and maintain account strategies that align enterprise agreements with site-level execution. • Lead renewal planning and retention efforts to protect and grow existing revenue. • Gain and maintain approved or preferred vendor status with centralized procurement organizations. • Lead development, negotiation, and execution of master service agreements, national or regional contracts, and pricing frameworks. • Translate enterprise agreements into clear, actionable plans for Local Commercial Sales Reps. • Identify and pursue growth opportunities within existing accounts, including additional locations, service lines, or geographic expansion.