• Build and manage our best-in-class proxy tier servicing billions of HTTP requests per day. • Manage our global CDN platform that ships assets to clients’ browsers efficiently. • Work collaboratively with a niche team of experienced engineers. • Ship code to production and improve the experience of millions of Zendesk users. • Be a second set of eyes for your peers' code, changes and deployment plans. • Use a best-in-class modern technology stack: AWS, Cloudflare, Kubernetes, Terraform, Go, etc. • Use DevOps best practices: we build it, we run it.

• Design and implement fullstack features across Threat Narrative and Email Details surfaces, including customer portal components, internal analyst tools, and QBR-facing outputs, with guidance from senior engineers. • Implement and evolve APIs and services that generate enriched narratives from attack data, enrichment signals, and GenAI/LLM agents, following established contracts and patterns. • Contribute to data models and explainability contracts that make complex threat decisions more understandable to customers and internal analysts. • Write high-quality, well-tested Python/Django and React/Typescript code, focusing on correctness, performance, and maintainability. • Participate in owning SLAs/SLOs, observability, and incident response for Threat Narrative and Email Details services by building and improving dashboards, alerts, and runbooks in the areas you own. • Collaborate closely with Product, CS, GTM, Threat Intel, Detection, and DS partners to ensure narrative experiences clearly communicate attack context, value, and outcomes for customers. • Engage in design and code reviews, learn from more senior engineers, and surface opportunities to simplify, derisk, and improve existing systems.

• Translate business requirements into scalable back-end solutions and responsive front-end implementations. • Develop, test, review, and validate features applying programming best practices and architectural patterns. • Perform corrective, preventive, and evolutionary maintenance on systems. • Monitor application performance, identifying and fixing defects or bottlenecks. • Work on system and API integrations. • Contribute to continuous improvement of development processes. • Share technical knowledge with the team, supporting collective growth and standardization of best practices.

• Work with a dynamic team on our next-generation payments platform • Play a crucial role in the development and maintenance of our core financial services platform • Design and develop high-quality, scalable, and maintainable backend systems using Java technologies like REST, SOAP, and Hibernate • Collaborate with cross-functional teams to gather and analyze requirements and translate them into technical specifications and designs • Implement and maintain efficient and robust RESTful APIs and microservices • Write clean, reusable, and testable code, adhering to industry best practices and coding standards • Conduct thorough code reviews to ensure the quality and integrity of the software • Identify and resolve software defects and performance issues and provide timely bug fixes • Optimize backend systems for high performance, scalability, and security • Integrate third-party libraries, tools, and APIs as needed • Work with databases and implement efficient data storage and retrieval mechanisms • Collaborate with front-end developers to ensure seamless integration of the front-end and back-end systems • Participate in Agile development processes, including sprint planning, daily stand-ups, and retrospectives