• Prepare invoices to Lekker Code Germany • File and organise invoices in our Google Drive (e.g. Google, Vodacom folders) • Follow up on open administrative matters • Follow up on freelancer timesheets • Prepare client invoices • Support internal team with invoice-related questions • Process bank statements in Google Sheets and pay bills across all bank accounts • Orchestrate our accountants in Spain, Germany and South Africa (gathering and providing the right documents) • Handle payroll processing for employees • Track upcoming deadlines and due dates, and send timely reminders • Manage inter company invoicing between Lekker Spain and Lekker Germany

Role Description This position is contingent on contract award. The Medical Support Assistant Lead provides day-to-day oversight for Medical Support Assistant services supporting VA Puget Sound Health Care System Community Care scheduling. This role focuses on workload assignment, quality control, staff support, production reporting, and escalation across consult intake, Veteran and provider outreach, appointment scheduling, documentation, and care coordination workflows. Location: Puget Sound, WA Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. Pacific Time, excluding federal holidays, unless otherwise directed. Work is performed remotely from a contractor-provided work location. If directed, work may occur at the American Lake or Oxbow campus. Supported sites include Seattle, American Lake, Oak Harbor, Mount Vernon, Everett, Auburn, Olympia, and Puyallup. Key Responsibilities: - Serve as a lead point of contact for Medical Support Assistant workflow performance, helping address scheduling, documentation, customer service, and escalation needs in a timely and professional manner. - Assign workloads, monitor compliance, conduct audits and competency checks, support staff development, and maintain master workload lists for the MSA team. - Oversee Community Care scheduling workflows, including consult intake, outreach to Veterans and providers, appointment coordination, documentation, and escalation in accordance with VA requirements, VHA directives, and SOPs. - Track quality and timeliness standards, including documentation and data integrity, seven-day scheduling expectations, 24-hour voicemail response, urgent message response, appointment accuracy, patient satisfaction, productivity, and complaint follow-up. - Coordinate with interdisciplinary care team members, VA and non-VA providers, specialists, hospitals, diagnostic and treatment facilities, and community-based programs to support access to care. - Support accurate patient identification, demographic updates, health insurance collection, record scanning and updates, and documentation within CPRS, EHRM, or other required patient care systems. - Help ensure daily review and disposition of active and pending consults, Electronic Waiting List items, Recall List items, Audio Care communications, and other Community Care scheduling priorities. - Support required reporting, onboarding status tracking, training completion, privacy and security compliance, quality correction plans, and timely escalation of performance or confidentiality concerns. Qualifications - High School Diploma or GED required. - One year of specialized experience collaborating with medical clinicians across multiple disciplines, scheduling interdisciplinary appointments, and applying advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community. - Advanced knowledge of medical terminology, clinical flow, access-to-care processes, and healthcare scheduling workflows across multiple clinics, specialties, and community resources. - Experience using advanced patient care systems, including CPRS or EHRM, Electronic Waiting List, Recall List, Audio Care communications, patient healthcare portals, or similar systems. - Ability to organize work, set priorities, delegate tasks, train staff, manage workflow priorities, follow up on pending items, prepare reports, and communicate tactfully with Veterans, family members, providers, internal teams, and external customers. - Must be able to read, write, and speak English effectively; U.S. citizenship is required. - Ability to pass or possess VA Public Trust Clearance and complete required VA onboarding items, including background processing, fingerprinting, PIV credentialing, required privacy, security, and HIPAA training, and facility requirements when working on VA property. - Ability to work in a typical office environment with prolonged sitting and standing; may require bending, stooping, and lifting up to 15 lbs. - Resume required for final submission. Preferred - Experience supporting VA, VHA, Community Care, or care-in-the-community scheduling workflows. - Experience leading Medical Support Assistant, healthcare scheduling, or administrative support teams in a structured healthcare environment. - Experience supporting quality control, audits, competency checks, training, production reporting, or workflow improvement in a healthcare setting. Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. - Additional benefits include a 401k plan, paid time off, and an annual bonus. - International SOS Government Medical Services complies with all federal, state, and local minimum wage laws. Equal Opportunity Employer (EEO) Statement International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Work Location Washington

Role Description We are looking for a Virtual Assistant to provide administrative support to our team while working remotely. As a Virtual Assistant, you will perform various administrative tasks, including: - Answering emails - Scheduling meetings - Making travel arrangements - Managing ecommerce store(s) - Managing support/chat/email/phone calls - Outbound reach - Collaboration arrangements - Managing inventory - Managing social media accounts - Managing day-to-day operations - Managing daily, weekly, and monthly tasks/goals - Responding to emails and phone calls - Scheduling meetings - Booking travel and accommodations - Managing a contact list - Preparing customer spreadsheets and keeping online records - Organizing managers’ calendars - Performing market research - Creating presentations, as assigned - Addressing employees' administrative queries - Providing customer service as the first point of contact Qualifications - Proven experience as a Virtual Assistant or relevant role - Fluent in English - Working phone, internet, laptop, and other necessary tools to perform daily jobs - Familiarity with current technologies, like desktop sharing, cloud services, and VoIP - Experience with word-processing software and spreadsheets (e.g. MS Office) - Knowledge of online calendars and scheduling (e.g. Google Calendar) - Excellent phone, email, and instant messaging communication skills - Excellent time management skills - Solid organizational skills - High school diploma; additional qualifications as an Administrator or Executive Assistant are a plus

Role Description As a Home Care Assistant, you will provide your clients with daily assistance while adhering to our highest standards of care. Your responsibilities will include: - Assisting with activities of daily living including bathing, dressing, grooming, meal preparation, medication reminders, light housekeeping, and errands/shopping. - Creating a healthy, safe, and comfortable home environment for your clients. - Providing emotional support and companionship. To be a successful Home Care Assistant, you must be a critical thinker with a genuine care for the elderly and disabled, as well as having a calm and nurturing demeanor that puts clients at ease. You must also have reliable transportation as you will be running errands and shopping for them. Most importantly, you must have the ability to communicate clearly as you’ll be interacting with clients, their families, and other professionals in the home care space. Qualifications - Compassionate and responsible demeanor. - Critical thinking skills. - Genuine care for the elderly and disabled. - Calm and nurturing personality. - Reliable transportation. - Clear communication skills. Requirements - Ability to assist with daily living activities. - Experience in providing emotional support and companionship. - Willingness to run errands and shop for clients. Benefits - Competitive salary. - Benefits package. - Professional development opportunities. - Amazing team to work with.