Role Description The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Healthcare Professional Liability claims. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements. - Analyzes coverage and settles moderately complex claims in Healthcare Professional Liability. - Generally, incumbent does not work on workers’ compensation claims. - Able to manage the full-life cycle of all assigned claims files. - Analyzes coverage and determines defense obligations. - Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans. - Creates reservation of rights and coverage denial letters. - Negotiates settlements with clients, client attorneys, and Public Adjusters. - Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary. - Prepares reserve and settlement authority requests for client and carrier approval. - May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage. - Has a solid understanding of claims processing and the insurance brokerage business. - Has a basic understanding of the terminology and case law associated with medicine professional liability claims. - Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements. - Incumbents at this level should be able to work at full caseload capacity. Qualifications - Bachelor's Degree and 5+ years related claims experience required. - Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues. - Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - JD Highly Preferred. - Licensed Attorney highly preferred. - 2+ years of prior experience adjusting claims in Healthcare professional Liability. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

Role Description The Senior Claims Specialist within GB Specialty is responsible for managing moderately complex Liability claims. This role manages the full claim life cycle, including coverage analysis, investigation, evaluation, and resolution, while ensuring claims are handled in accordance with client expectations, policy obligations, and regulatory requirements. - Analyzes coverage and settles moderately complex Liability claims. - Generally, incumbent does not work on workers’ compensation claims. - Able to manage the full-life cycle of all assigned claims files. - Analyzes coverage and determines defense obligations. - Under minimal supervision, conducts thorough analysis and investigations necessary to determine claims exposure and recommend appropriate settlement strategies and action plans. - Creates reservation of rights and coverage denial letters. - Negotiates settlements with clients, client attorneys, and Public Adjusters. - Interacts extensively with various parties involved in the claims process, and may recommend retaining the advice of outside experts as necessary. - Prepares reserve and settlement authority requests for client and carrier approval. - May act as a client advocate with carriers to ensure proper claims handling, including any necessary scoping, estimating, and addressing of coverage. - Has a solid understanding of claims processing and the insurance brokerage business. - Has a basic understanding of the terminology and case law associated with professional liability claims. - Handles claims consistent with clients’ and corporate policies, procedures and best practices and in accordance with statutory, regulatory, and ethical requirements. - Incumbents at this level should be able to work at full caseload capacity. Qualifications - High school diploma and 5 years related claims experience required. - Prior experience working within the applicable specialty claims area or demonstrated ability to handle unique/challenging claims issues. - Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. - Bachelor's Degree preferred. - Ten or more years of Liability claims adjusting experience. - Law Degree (JD) highly preferred. Requirements - Claims Background: Product, Construction (CD and GL), Environmental Liability - Complex Coverage. - Jurisdictional Experience: Open to any. - Active Adjusters' licenses: must be willing to obtain all licenses stated by manager within specified timeframe. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance. - 401(K) and Roth options. - Tax-advantaged accounts (HSA, FSA). - Educational expense reimbursement. - Paid parental leave. - Digital mental health services (Talkspace). - Flexible work hours (availability varies by office and job function). - Training programs. - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing. - Charitable matching gift program. - And more...

• Receive, review, and analyze incoming insurance claims • Investigate claim details, including policy coverage, liability, and damage assessment • Communicate effectively with policyholders, agents, adjusters, and other relevant parties • Negotiate and settle claims within established authority limits • Maintain accurate and thorough claim records • Identify and report potential fraudulent claims • Collaborate with underwriting and legal departments on complex claims • Prepare and present claim reports and analyses to management

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. The Emerging Talent INVEST Program – Guidance Pathway is designed for individuals with a passion for people, a sharp eye for detail, and a drive to build a rewarding career in the insurance industry. Through this immersive 3-month program, you’ll gain hands-on experience handling fast track general liability claims or auto property damage claims while developing the foundational knowledge and professional skills needed to thrive in the world of liability claims. - Starting salary: $45,000 USD - Start date: August 2026 - PTO black out: Due to the structured nature of the training program, we will likely not be able to support any PTO requests for the first 8 weeks of the program. Qualifications - High school diploma or GED equivalent is required. - Some college, an associate’s degree, or 2+ years relevant work experience preferred. - Positive, customer-focused mindset with a willingness to learn. - Detail-oriented and dependable. - Comfortable working independently and as part of a collaborative team. - Commitment to personal growth and development within the claims profession. Requirements - Participate in structured training that includes classroom instruction, digital coursework, and live sessions focused on liability claim fundamentals, customer service, and systems navigation. - Build hands-on skills in a simulated environment that mirrors real claim situations—reviewing incident reports, writing contact notes, assessing liability, and evaluating damage in a controlled setting. - Observe experienced liability adjusters handling simple claims such as auto property damage, slip-and-fall incidents, or low-severity third-party property damage to see best practices in action. - Progress through development checkpoints to ensure understanding of core competencies, including liability determination, policy interpretation, and claims communication. - Engage in team meetings, mentorship check-ins, and peer discussions to gain exposure to different perspectives and support your professional development. - Start processing a small number of automobile liability property damage claims around Week 3 of the program, with caseload gradually increasing in volume. - Learn to conduct basic investigations by reviewing statements, photos, and police reports to determine fault and evaluate exposure under the policy. - Provide professional, courteous, and timely updates to claimants, clients, and service providers. - Coordinate with repair shops, rental providers, and appraisers to ensure timely resolution of automobile property damage claims. - Maintain organized and compliant claim files, accurately documenting all interactions and decisions in the claims management system. - Follow company protocols, policy guidelines, and claim best practices while applying what you’ve learned from training and coaching to real claim scenarios. - Learn to recognize potential subrogation opportunities and properly route files to the appropriate team for further handling. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...