• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle. • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion. • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

• Lead technical discovery, demos, and validation to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle. • Drive the technical evaluation process as the directly responsible individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams across Northern EU to shape and execute account strategies that support new customer acquisition and expansion. • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

• The Solution Architect II (SA II) role within the Implementations team independently designs and documents end-to-end solutions for CareMetx products and services. • This role translates client program needs into operationally feasible, compliant, and scalable hub workflows with minimal guidance, applying growing expertise in solution design and healthcare hub operations. • The SA II leads program discovery activities, drives the Implementation SOW process, and serves as a reliable solution contributor from Sales through Implementation go-live, while actively pursuing Senior SA responsibilities, competencies, and skills. • Independently defines technical program solutions, timelines, and scope for standard CMTX offerings, with a solid understanding of client goals and CMTX organizational strategy. • Partners with Product Management and Commercial team to coordinate cost/pricing inputs for the pricing model during the opportunity deal stage, ensuring costs submitted reflect solution scope, complexity, and staffing requirements. • Map client requirements to standard hub operational capabilities, technology platforms, and workflows. • Design end-to-end operational workflows covering all medical, pharmacy, and adherence services. • Partner with Product Management to identify gaps between client expectations and standard CMTX offerings; document assumptions, constraints, out-of-scope items, and feasibility risks. • Lead requirements intake and workflow design sessions with internal operational, technical, and compliance stakeholders. • Facilitate program design reviews and obtain internal and external review and signature for the Program Rules Document. • Support client escalations during implementation as they relate to solution and scope management, escalating complex issues to senior architects as appropriate. • Maintain regular and reliable attendance, including being present, on time, and prepared for work as scheduled.

• Develop and maintain Python-based Azure Functions for API integrations, automation, and backend processing • Build and enhance internal SDK modules for interacting with Brightree Web Services API and other healthcare APIs • Create and maintain Snowflake SQL queries, data models, and pipelines • Use VS Code, GitHub, and modern CI/CD practices to manage code quality and deployments • Implement secure credential management using Azure services (Key Vault, Managed Identity) • Collaborate with operations, billing, and clinical teams to translate business needs into technical solutions • Use AI tools (Claude, Copilot, etc.) to generate code, validate architecture, and accelerate development workflows • Support automation initiatives using Microsoft Power Automate where appropriate • Troubleshoot production issues, optimize performance, and ensure reliability of integrations • Maintain documentation for APIs, workflows, and internal libraries